OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -
Trust, Respect, Unity, and Empowerment
.
About The Role:
Shift Pattern:
Monday to Friday 09:00 - 17:30
As part of your role, your key responsibilities will include, but are not limited to:
To monitor all activities relating to the site(s), reporting and taking action as appropriate. Responding to requests for Maintenance and Technical Assistance in person
To comply with Health and Safety on site, maintaining records, using the Meridian system
Involvement with contractor management as appropriate
Complete all monthly and quarterly property inspections, uploading documentation to Meridian
To conduct meter readings within all required buildings.
To manage work programmes on site in conjunction with the EM, acting as the liaison point for all parties involved.
To manage the P2P (Purchase to Pay) system, coding and paying all invoices
Manage the payment of utility bills, change of tenancy to ensure all bills are paid on actual reads rather than estimates, in line with client requirements.
Notify insurers of any insurance claims, collate information required and monitor claim status to completion
Monitor tenant Food Hygiene ratings and implement measures to help with improvement where possible, with the guidance of the H&S Executive
Manage tenant provision for adequate grease traps, including any new tenants who take occupation, with the guidance of the H&S Executive
Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
Manage the tenant communications platform channels.
The ideal candidate should meet the following criteria:
You will understand the Industry and Stakeholders' function, and the range of services available to clients
Good knowledge of legislation relating to property management
Ability to build and maintain Client, Supplier and Customer relationships
Understanding of Property Inspections, IT applications, Service Chargers and Contract Law
Working knowledge of Building Operations including Hard and Soft Services
Know and be able to apply legislation and policies relating to Health and Safety and understand insurance relating to buildings and the FSA regulations
Able to contribute to the Business Plan and strategy
Able to work as part of a team, supporting colleagues
Proficient with IT software such as Word, Excel, and databases
Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills
Willing to learn and expand the processes of the helpdesk function as the role progresses
Be able to communicate effectively verbally and in writing
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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