Job Description

Full Time, Permanent

At Bristol City Council, we are dedicated to creating a vibrant and thriving community. We are looking for a passionate and experienced Estates and Sites Manager to lead our caretaking services, ensuring the highest standards of cleanliness and site management for over 8,500 properties across the city.

Why Join Us?

Impactful Work: Make a real difference in the lives of Bristol residents by ensuring safe and well-maintained neighbourhoods.



Leadership Opportunity: Lead a team of over 120 dedicated caretaking staff colleagues and drive continuous improvement in service delivery.



Collaborative Environment: Work closely with internal and external stakeholders to provide effective services for residents and neighbourhoods.



Growth: Develop and implement innovative solutions to complex challenges and grow your career in a supportive and dynamic setting.

Key Responsibilities:

Lead and Inspire: Manage and motivate your team to deliver exceptional services to residents. Foster a culture of excellence, accountability, and continuous improvement.



Deliver Change: Drive and shape the Caretaking Service, ensuring it meets the evolving needs of our residents. Utilising data to identify areas for improvement and implement effective solutions.



Support Regulatory Compliance: Play a crucial role in supporting the council's response to the Social Housing Regulator. Ensure all services comply with regulatory standards and contribute to building and fire safety compliance.



Ensure Excellence: Oversee service performance, including site inspections and building and fire safety compliance. Maintain high standards of cleanliness and site management.



Manage Contracts: Ensure compliance with Service Level Agreements (SLAs) and achieve value for money. Hold contractors accountable and manage procurement and commissioning processes.



Budget Management: Set and manage service budgets, control expenditure, and find savings. Ensure financial resources are used effectively to meet performance targets.



Resident Focus: Put residents at the heart of service delivery and development. Engage with residents to understand their needs and ensure their voices are heard in service planning and delivery, making our services simple, digital and brilliant.

What We're Looking For:

Qualifications: Relevant degree in Housing or equivalent qualification, or demonstrable knowledge, skills, and experience in leading a regulated service. Experience: Proven track record in performance-driven and resident-focused services. Leadership: Strong leadership and management skills, with the ability to motivate and inspire teams. Experience in leading through periods of change and uncertainty. Safety Awareness: Excellent knowledge of health and safety regulations and risk management techniques. Communication: Outstanding communication, presentation, and reporting skills. Ability to deliver messages convincingly and clearly to diverse audiences. IT Literate: Proficiency in Microsoft Office applications and willingness to learn new technologies. Commitment: Dedication to providing an excellent resident experience and service delivery. Knowledge and experience of equalities and diversity issues. The role requires travel around the city, including out of standard working hours.

Please note that this role is subject to an Standard DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.


It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For more information please contact

mark.kempt@bristol.gov.uk

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.