Job Description

Team:

Estates and Construction

Location:

Remote with occasional travel

Work pattern:

35 hours per week, Mon-Fri. Flexible working and job share options available

Salary:

Up to 30,809.83 per year

Contract:

Permanent


We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.


Will you join us and make life better for cats?

Responsibilities of our Estates Assistant:

Front-line connection for Cats Protection premises, managing reactive and planned property repair and maintenance requests to support Surveyors in the delivery of the estate portfolio

Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines.

Flexible cover for the Estates and Construction Coordinator and administrative support to the wider senior Estates and Construction team

Follow clear and consistent processes and create and manage accurate records in asset registers, filing systems and databases such as Terrier and SharePoint

Prepare and enhance reports to support the Surveyors and Contracts and Database Manager to administer contracts and service delivery to meet team objectives

Assist with the production of registers and reports, including proposal, compliance and expenditure reports

Raising Purchase Orders and processing invoices

About the Estates and Construction team:

We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.

The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships.

What we're looking for in our Estates Assistant:

Previous administration experience working within an estate management setting

Experience liaising with internal and external stakeholders

Confident creating spreadsheets, action plans and drafting documents

Highly professional customer service experience

Confident communicator with prioritisation and organisational skills, ability to work on initiative

Strong Microsoft Office skills, particularly in Excel and Outlook

What we can offer you:

range of health benefits

26 days' annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

Application closing date: 20th November 2025


Virtual interview date: w/c 8th December 2025


Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.


If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

1. anonymised application form


2. video screening


3. virtual interview


Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.


Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey