Job Description

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
Were now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
As, Estates Supervisor you will:
Property & Facilities Oversight Act as the Account Manager for a designated geographic area, managing hospitals, shops, and other property assets to ensure operational excellence.
Inspection & Compliance Management Oversee regular property inspections, including fire risk assessments, asbestos surveys, PAT testing, and ensure compliance with statutory regulations.
Maintenance & Service Delivery Ensure day-to-day and planned maintenance activities are completed on time, meeting quality standards and customer satisfaction expectations.
Contractor & Supplier Performance Management Monitor and evaluate contractor performance, working with internal contract managers to implement performance improvement plans when needed.
Project & Budget Management Oversee refurbishment projects, manage maintenance budgets, and ensure cost-effective solutions that align with operational priorities.
Stakeholder Engagement & Issue Resolution Liaise with commercial landlords, internal teams, and external contractors to resolve property-related issues and support a commercially focused property management approach.
This role will be required to cover the following areas: Midlands will cover West Midlands, East Midlands, Derbyshire, Leicestershire, Shropshire, Staffordshire, Lincolnshire, Wales and Northern Ireland.
Were seeking someone with:
Contract & Supplier Management Expertise Strong experience in managing contractors, suppliers, and service providers to ensure high-quality service delivery.
Project & Facilities Management Skills Demonstrated ability to plan, manage, and execute property maintenance and refurbishment projects.
Account & Area Management Experience Proven experience overseeing multiple sites, ensuring facilities are safe, compliant, and efficiently managed.
Budgeting & Cost Control Proficiency Ability to prepare and manage budgets effectively, ensuring value-for-money solutions in estate management.
Customer Service & Problem-Solving Strong track record of delivering customer satisfaction and resolving property-related issues in a timely manner.
Sector-Specific Knowledge (Desirable) Experience in a veterinary or facilities management environment would be beneficial.
Why Join Us?
At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:

• Remote and flexible working options to suit your lifestyle.

• 25 days holiday (excluding Bank Holidays), with the option to buy or sell up to 5 additional days per year.

• An additional Wellbeing Day, so you can recharge whenever you need it.

• Generous pension schemes, starting at 5% contributions and increasing up to 10%.

• Life Assurance policy (4x annual salary) to give you peace of mind.

• Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support.

• Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.