Job Description

Role:

Front of House Staff - Events

Start date:

ASAP

Hours:

Casual

Contract Type:

Permanent

Salary:

12.60 per hour

Holidays:

23 days holiday plus bank holidays (pro rata)

Benefits include (on completion of probationary period):

Friend & Family tickets to Wake The Tiger Discount in cafe and gift shop Pension contributions Cycle to Work & Climate Perks Scheme Ongoing development opportunities

Location:

Wake the Tiger, 127 Albert Road, Bristol, BS2 0YA

Reporting to:

Duty Managers

VISION & VALUES

INSPIRE

- We inspire positive change through awe and amazement.

DISRUPT

- We disrupt by taking risks and challenging convention.

BELIEVE

- We believe action today can change the world tomorrow.

WHO WE ARE

Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world's first Amazement Park. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation.

Our worlds are built to challenge perception, awaken collective imagination, and provoke real change; socially, environmentally, and culturally. We believe wonder is a catalyst, and amazement a tool - not just for escape, but for building a more connected, conscious, and courageous future.

THE ROLE

We are recruiting a team of Front of House Event staff to assist in the smooth delivery of a growing amount of events and venue hires that are hosted at Wake The Tiger. The team is critical to ensure the tone and accessibility of the experience is perfect for everyone; they are there to assist and provide a high level of customer service that's expected throughout the experience. Wake The Tiger hosts a diverse range of exclusive-use events and private room hires, from corporate away days, to all-out party celebrations for anywhere up to 600 guests, all year round. With varied start and finish times being part and parcel of this events role, Wake The Tiger pays your taxi home at the end of the night if your shift finishes past midnight. The role entails a mix of great customer service, stewarding, crowd management, and general events assistance are required to succeed in this fun opportunity to get involved!

KEY RESPONSIBILITIES

A basic understanding of the narrative of Wake The Tiger and what we're about. Ensuring Health & Safety is upheld in the Amazement Park and assisting the Duty Manager in managing emergency evacuations (training will be provided) Vigilance against intentional damage or theft to any part of the attraction Reporting to the Duty Manager on shift, working through any issues that may arise, with a clear handover at end of shift. Stewarding, glass collecting, litter picking, moving tables/chairs, setting up spaces and resetting as required, directed by the Duty Managers and/or Events Manager. This list is not exhaustive and you will be required to complete other responsibilities we deem necessary and appropriate as part of the role.

SKILLS & ATTRIBUTES

Essential

Energy, enthusiasm, and great customer service Ability to multitask and remain calm under pressure Great interpersonal and communication skills Experience working in a fast-paced hospitality environment as front of house Ability to work evenings, weekends, public holidays and late night finishes (sometimes as late as 05:00). Good availability throughout December 2025
Desirable

Till experience Attention to detail Experience of working at events, retail, tourism & leisure, entertainment or visitor attractions

DIVERSITY & INCLUSION

At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process.

APPLY

Suitable candidates with equivalent qualifications/skills and more or less experience may apply. Rates of pay and salary ranges are dependent upon your experience, qualifications, and training. You can send your CV and covering letter, detailing specifically why you have the experience and passion to be our newest member of the Wake The Tiger team, to or apply via Indeed.

PRIVACY

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Job Types: Permanent, Zero hours contract

Pay: 12.60 per hour

Expected hours: 1 - 15 per week

Benefits:

Discounted or free food Employee discount On-site parking
Work Location: In person