Job Description

Role Description:

About the Role

We're looking for a warm, adaptable, and people-focused

Event Host / Events Coordinator

to bring our Time for Tea and pop-up community events to life.You'll be the welcoming face of Age UK Wakefield at events -- creating safe, fun, and inclusive spaces where people feel comfortable connecting with others.

This role is ideal for someone who thrives on meeting new people, thinking on their feet, and gently supporting group connections -- especially with people who may feel isolated, vulnerable, or unsure about joining in.

Person Specification:

Applicants must be able to

Host and coordinate Time for Teasessions and pop-up community events across Wakefield Create a welcoming, inclusive, and values-driven environment where everyone feels safe and respected Adapt activities and approaches to suit different communities, venues, and needs Engage people from hard-to-reach communities and encourage participation Facilitate natural conversations and help people connect with one another Spot opportunities to build trust, confidence, and ongoing group connections Encourage attendees to get involved as volunteers, peer supporters, or future hosts Support basic event logistics (set-up, materials, attendance tracking) Work collaboratively with volunteers, colleagues, and partners Be alert to safeguarding concerns and respond sensitively and appropriately
.

Other Responsibilities:

Customer Relations

Positively promote the features and benefits of the Time for Tea and Age UK Wakefield District when interacting with clients, carers, relatives, colleagues and other professionals. Ensure the highest standard of client care and service are achieved throughout, including the correct reporting of any safeguarding concerns, client health and safety and referral pathways. Represent AgeUK WD at stakeholder meetings with partner Organisations.

Staff Awareness

Work within the service to ensure compliance with all the Charity's Policies, requirements and procedures. To ensure compliance with all mandatory training requirements of the organisation and service. Positively contribute to the reputation of the services being organised, professional and pleasant with clients, carers, families, colleagues and other professionals.

Public Relations

Maintain good relations with clients, carers, families, colleagues and other professionals. Report any activity that could negatively impact on relationships with patients, carers, families, colleagues and other professionals.

Administration

Maintain absolute confidentiality with regard to patient and Charity information. As part of the team, work with the service manager to resolve any issues within the service quickly and effectively. Undertake any other appropriate duties required to realise the full potential of the service.

Personal Duties:

At all times to work in a manner that promotes dignity, respect and independence for older people and the values of Age UKWD. To work within all Age UKWD's Policies and Procedures. To be familiar and act within staff responsibilities in line with Age UKWD's Policies and Procedures relating to Abuse and Whistle Blowing. To engage in regular supervision and annual appraisal and agreeing on suitable objectives and performance standards. To identify and prioritise personal development needs and agree with the line manager how these should best be met to ensure commercial and personal objectives are achieved. To be an active and committed member of Age UKWD, taking part in staff meetings, training and Organisational activities. At such times as required, take on other appropriate responsibilities.

Benefits we can offer:

In addition to working with a group of passionate, generous and talented people, the Charity can offer the following benefits:

Opportunities for career development within the Charity - over 60% of the Senior Management progressed through other roles

Flexible working arrangements, around the service requirements and Charity policies

Modern IT and mobile equipment supplied, with rapid tech support

Training according to role but also access to areas of interest for the Charity

25 days paid holiday allowance plus Bank Holidays (full time equivalent - pro rata)

Company Sick Pay from day one of absence

A pension plan is available to all employees

As a Mindful Employer we take the well-being of our team members seriously

Age UK Wakefield District

Person Specification - Event Host / Coordinator

Qualification

GCSE Maths and English Grade C or equivalent

Experience

Experience working in a community, customer-facing, or support-based role

Experience hosting or facilitating groups, activities, or events

Understanding of loneliness, social isolation, and vulnerability

Ability to create safe, welcoming, and inclusive environments

Strong interpersonal and communication skills

Confidence encouraging participation and facilitating conversation

Ability to adapt activities and approaches to different settings and needs

Organisational skills including basic event logistics and record-keeping

Ability to work collaboratively with volunteers and colleagues

Awareness of safeguarding and professional boundaries

Warm, approachable, and non-judgemental manner

Commitment to Age UK Wakefield's values and mission

Experience working with older people

Experience engaging hard-to-reach or underrepresented communities

Experience encouraging volunteering or peer involvement

Knowledge of Wakefield community venues or networks

Experience working with older people

Experience engaging hard-to-reach or underrepresented communities

Experience encouraging volunteering or peer involvement

Knowledge of Wakefield community venues or networks

Skills

Ability to communicate effectively, both orally and in written form

Ability to work as part of a multidisciplinary team

Ability to use own initiative

Ability to deliver agreed action plans

Good IT skills necessary for the role including Microsoft packages and client record keeping

Ability to keep accurate records and reports in line with GDPR

Ability to maintain confidentiality

Good interpersonal and communication skills

Knowledge

Issues affecting lonely and isolated individuals.

A good understanding of services within the health and care system

Understanding of wider Age UK Wakefield services

Personal

Reliable and punctual

Commitment to Equality and Diversity

Willingness to attend training

Ability to work in a non-judgemental manner

Experience of working alongside volunteers

Special Circumstances

Full UK Driving Licence (no more than 3 points)

Flexible availability (Incl. evenings and weekends)

To travel across the Wakefield district

Satisfactory DBS checks

Job Types: Full-time, Part-time

Pay: 12.61 per hour

Expected hours: 37 per week

Work Location: In person