Job Description

The Army and Navy Club

Pall Mall, London

Events Coordinator

Job title:

Events Coordinator

Responsible to:

Events Manager

Location of work:

St James's, London

Duration:

Full Time/Permanent (40 hours a week)

Start date:

February 2026

Company Profile

Founded in 1837, the Army and Navy Club - affectionately known as The Rag - is one of London's most prestigious private clubs. Welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. Situated at 36 Pall Mall with views over St James's Square the Club is dedicated to providing a true home away from home that is familiar, comfortable and welcoming.


Membership at The Rag unlocks a wealth of benefits and facilities including an extensive member event programme, competitively priced accommodation, formal dining room, bar and terrace and a range of event spaces. Most importantly, membership grants access to a likeminded community of members and a dedicated team here to make every visit memorable.

Scope and Purpose of the Job

As Events Coordinator, you will support the day-to-day operation of the Events department, acting as a key point of contact for prospective and returning event clients and delivering a professional, friendly, and personalised service. You will assist in managing event administration from enquiry through to confirmation, including bookings, contracts, and the accurate maintenance of internal event documentation and cross-departmental function sheets.


In addition, you will take ownership of day-to-day operational decisions for assigned events within agreed parameters, exercising sound judgement, making timely decisions, and being accountable for outcomes to ensure smooth delivery and a consistently high Member and Client experience.


You will also support the planning and delivery of member events and initiatives, contributing to strong member engagement and the welcoming atmosphere our members enjoy. As a representative of the Club, you will develop professional relationships with Members and Clients, delivering a tailored service that supports the Club's home-away-from-home philosophy.


This role is well suited to a candidate with some experience in events or hospitality who is ready to build on their skills and progress within a private members' club environment. The position offers clear opportunities for development, increased responsibility, and progression within the Events department, while maintaining the high standards of professionalism, discretion, and attention to detail expected by the Club.

Role Responsibilities

Support the Events Manager in the day-to-day running of the Events department

Respond to incoming event enquiries in a professional, efficient, and timely manner

Assist in managing events from initial enquiry through to confirmation, ensuring all contracts, function sheets, and documentation are completed accurately and on time

Liaise with internal departments to ensure operational requirements are communicated in advance and supported effectively

Assist with preparing quotes and conducting show rounds for prospective bookings and events

Work closely with Members and Clients to understand their requirements and deliver a high standard of service

Support the coordination and delivery of events, ensuring operational details are in place and Member and Client needs are met

Assist in the planning and coordination of Club events throughout the year

Attend weekly event meetings and contribute updates and information as required

Support bespoke projects and initiatives as directed by the Events Manager

Assist with the preparation and maintenance of the monthly event forecast

As experience develops, the role may expand to include greater ownership of events and increased responsibility within the department.

General

Maintain strict confidentiality across all correspondence, reports, meetings, and verbal communications

Undertake additional duties within the scope of the role, as required by the Events Manager or Club management

Ensure full knowledge of, and compliance with, the Club's Rules, Regulations, and Staff Handbook

Please note: Responsibilities may be amended or expanded in line with the evolving needs of the Club.

Skills and Experience Desired

Previous experience in events coordination, hospitality, or a customer-facing role

Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Experience using Canva and InDesign is advantageous

Excellent interpersonal and communication skills

Professional, reliable, and well-organised with strong attention to detail

Ability to work effectively as part of a team while developing confidence to work independently

Willingness to learn, take initiative, and grow within the role

Work Hours

Monday to Friday 0900 - 1730 inclusive of a 30 minute lunch break

Occasional weekend or evening work to cover events will be necessary with time off in lieu

Benefits

Progression within the Club

Additional holidays during the Christmas break

Interest-free season ticket loan

Long service award scheme

Retirement Gift Scheme

All meals provided during working hours

Free eye test and glasses vouchers

Generous Pension scheme

Death in Service Scheme

EAP & Employee wellbeing services

INDBOH