Job Description

Event Department - Support Assistant (BTEC Level role)

Job Purpose:

To provide structured operational and administrative support to the Event Department across HVME and MEA regions. This entry-level role is designed for someone at the start of their career who is keen to develop hands-on experience across events, marketing operations, distributor engagement, and product launches, with clear opportunities to grow responsibility over time.

Job Context:

Reporting to the Event Department team and working closely with Sales, Marketing, Product Management, and external partners across the HVME and MEA regions.

Key Responsibilities:

Create, maintain, and regularly update the HVME and MEA Event Master Excel file, capturing all approved events including dates, locations, budgets, and attendees.

Support the collection and tracking of post-event feedback to help assess effectiveness, ROI, and future event planning.

Build and maintain a Distributor Master File, tracking distributor activity, events, and Hanwha brand visibility.

Monitor distributor websites, social media, and newsletters to ensure correct and consistent Hanwha branding usage.

Support the setup and scheduling of email campaigns in Force24, including newsletters, product launches, and event promotions.

Assist with monthly data updates from Salesforce into Force24, ensuring contact and client records remain accurate.

Support the creation of product launch emails using approved sales guides and marketing materials, coordinating internal approvals.

Coordinate product datasheet translations with external agencies, including requesting quotes and supporting approval processes.

Provide on-site support at UK and EU events when required, including pre-event setup, registration support, and client engagement.

Use licensed ChatGPT tools to help analyse data, summarise reports, and support internal presentations.

Experience, Skills & Attributes:

Recent BTEC Level student in Events, Marketing, Business, Communications, Admin or a related discipline. Strong organisational skills with the ability to manage multiple tasks and deadlines. Confident user of Microsoft Excel and Microsoft Office tools. Clear written and verbal communication skills. Comfortable working with data, reports, and digital platforms. Proactive, detail-oriented, and keen to learn new systems such as Force24 and Salesforce. Willingness to travel within the UK and Europe to support events when required.

Location:

This role is based at Hanwha Vision Europe Ltd, Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT. Travel within the UK and EU will be required from time to time.
This job description outlines the main duties of the role but is not exhaustive. The job holder may be required to carry out additional tasks that are reasonable within the scope of the role, as directed by their line manager.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to 25,000.00 per year

Work Location: In person