Job Description

Company Overview

The Subscription Rooms is a dynamic entertainment venue located in the heart of Stroud, a bustling market town. We are dedicated to providing an engaging space for performances and community events, fostering a vibrant cultural atmosphere.

Summary

We are seeking an Operations Manager to join our team at The Subscription Rooms. This role is crucial in overseeing the daily operations of our venue, ensuring that all events run smoothly and efficiently while enhancing the overall guest experience.

To join us as Operations Manager, you'll need:

Experience in a Live Music Venue or in a similar role To be able to show good health and safety knowledge, especially of its practical application within the context of both a venue, and live events To be IOSH trained (desirable) Be able to write thorough event plans, risk assessments and reports Able to work flexible and unsocial hours including evenings, nights, weekends and bank holidays Familiar with Microsoft packages such as Excel and Office Be open, adaptable and positive with a hands-on approach to all tasks as well as being an efficient and effective problem solver Have strong attention to detail with the ability to prioritise a complex workload by utilising excellent organisational skills A strong interest in managing and maintaining a busy Grade II listed building Appreciate the importance of maximising commercial income in a not-for-profit organisation Have a passion and interest in contemporary culture, particularly in music, theatre, dance, and comedy.
The Role

Act as the main point of contact for all enquiries as to the operation of the building Work with the Duty Managers to ensure all front and rear of house areas are presented to a high standard, and are secure and health and safety compliant Complete and manage all staff rotas Actively carry out recruitment, induction, training & regular catch ups for all casual employees. Oversee all building maintenance issues and ensure that urgent repairs are carried out. Support the Finance Administrator to ensure that all necessary building maintenance contracts are kept up to date and that best value is obtained Ensure that all operational systems are maintained and fully operational & ensure all periodic inspections and checks are carried out appropriately, and certification, paperwork is completed and maintained. Maintain and revise safe and efficient evacuation procedures for the building, updating staff evacuation training regularly and to a high standard To be responsible for the creation and review of policies and practical guidelines relating to health and safety, lone working, access, working with children and young people etc. To update/create event plans and risk assessments for both large and small-scale events and artistic activity To oversee the management and schedule of the cleaning contract, ensuring the highest standards are maintained throughout the building Act as a duty manager for the building, including weekend and evening hours as required Ensure that all rooms are set up ready for the upcoming events Manage Bar, Box Office, Front of House, Cleaning, Security and other operational staff, as well as Volunteers, when duty managing events and artistic activity To uphold and enforce the relevant terms of the entertainment licence, specifically the health, safety and comfort of all members of the public within the building, keeping up to date with relevant updates and changes to law. Undertake any other duties which may be reasonably requested to ensure the smooth running of The Sub Rooms.
The Subscription Rooms Trust is an equal opportunities employer, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply please fill in this form: https://forms.gle/X8YcwBS7myM3XTdaA

Job Types: Full-time, Part-time

Pay: 28,167.50 per year

Expected hours: 30 - 37.5 per week

Benefits:

Company events Company pension Discounted or free food Employee discount
Schedule:

Weekend availability
Experience:

Event Management: 1 year (required)
Work Location: In person

Application deadline: 15/05/2025
Expected start date: 01/07/2025