Job Description

Job Overview

Are you passionate about creating unforgettable experiences? Join our dynamic team! We are currently seeking dedicated and enthusiastic event staff to help us supervise parties and assist our clients in making their events truly special.

We are seeking enthusiastic and dedicated Event Staff to join our team. In this role, you will play a vital part in ensuring that events run smoothly and that guests have an enjoyable experience. You will be responsible for managing various aspects of event operations, providing exceptional guest services, and maintaining a welcoming atmosphere.

Previous customer service experience is mandatory for this role. We believe that exceptional customer service is at the heart of every successful event. Your experience will enable you to interact effectively with clients and guests, anticipate their needs, and ensure a smooth experience from start to finish. Being able to handle inquiries, resolve issues, and maintain a positive demeanor under pressure is essential in this fast-paced environment.

We understand that weekends are often when our clients want to celebrate their special occasions, so your availability during these times is crucial. You'll be part of a vibrant atmosphere, helping to create memorable moments for our guests.

As part of our team, your responsibilities will include:

- Supervising Events: Ensuring that everything runs smoothly and safely throughout the duration of each event. You'll play a crucial role in managing the flow of the event and addressing any issues that may arise.

- Client Assistance: Providing excellent customer service is really important in this job. You'll assist clients with their needs and requests, ensuring they feel supported and valued. Your friendly demeanor and proactive approach will help create a positive atmosphere.

- Setup and Pack Away: Setting up and packing away equipment, including furniture, decorations, and technical gear. Attention to detail is key to creating the perfect atmosphere for each event.

- Maintaining Cleanliness: Keeping the venue clean and organized before, during, and after events. Your efforts will contribute to a welcoming environment for guests and clients alike.

We're looking for individuals who are reliable, hardworking, and enjoy working in a fast-paced environment. If you thrive in social settings, have a knack for organization, and are excited about the opportunity to be part of a team that creates memorable experiences, we would love to hear from you!

Join us and help us make every event a memorable one!

Responsibilities

Assist in the setup and breakdown of event spaces, ensuring all equipment and materials are in place. Provide excellent hospitality by greeting guests warmly and addressing their needs throughout the event. Manage guest services, including ticketing, seating arrangements, and information dissemination. Collaborate with team members to ensure efficient operations during events. Monitor the event environment to maintain cleanliness and organisation. Handle any guest inquiries or concerns promptly and professionally. Support catering staff as needed to ensure food and beverage service runs smoothly.

Requirements

Previous experience in hospitality or event management is preferred but not essential. Strong interpersonal skills with the ability to manage guest services effectively. Excellent communication skills Ability to work flexible hours, including evenings and weekends as required by event schedules. A proactive attitude with a strong focus on customer satisfaction. Ability to work well under pressure in a fast-paced environment.
Join us in creating memorable experiences for our guests!

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

On-site parking
Work Location: In person