to join our team. This is a dynamic and varied role within our Education Directorate, where you'll be providing both on-the-day and behind-the-scenes administrative support for a wide range of educational events, programmes, and services. You will be supporting activities such as workshops, online courses, accreditations, and collaborative masters' programmes with university partners.
Key Responsibilities
Administrative Support:
Provide high-quality administrative support for the portfolio of educational events, products, and services.
Customer Service:
Offer exceptional customer service to our learners, clients, and faculty members.
Event Coordination:
Assist in coordinating the logistics of teaching days, including venue bookings, catering, travel arrangements, and delegate registration.
On-the-Day Support:
Provide operational support at events, ensuring smooth delivery and assisting with participant and VIP speaker needs.
Communication:
Be a point of contact for enquiries via email and phone, providing accurate responses and excellent service.
Collaboration:
Work closely with various teams across the RCP to support event management, marketing, quality assurance, and more.
CRM Management:
Accurately update delegate information and maintain records in line with GDPR guidelines.
Learning and Development:
Opportunity to expand your skills and take on new responsibilities as you grow in the role.
Occasional Travel:
Some regional travel may be required to support activities.
Key Requirements
Essential:
Educated to degree level or equivalent work-based learning experience.
Experience in event coordination or a similar administrative role.
Excellent communication and writing skills.
Strong interpersonal skills and ability to work effectively as part of a team.
Desirable:
Experience in education, membership, or healthcare sectors.
A professional marketing or project management qualification.
Familiarity with marketing to both UK and international audiences.
Analytical and project management skills.
Positive staff engagement and professional development outcomes
Meeting objectives and contributing to the RCP's values.
For more information about the role and, please view the job description and candidate brochure at the bottom of this page.
How to apply
Please click "Apply Now" to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
If you have any queries about the application and selection process please email recruitment@rcp.ac.uk.
Closing date: 12 June
2025
Interview date: TBC
Please note, we will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
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