Job Description

Events Coordinator
The Malone Hotel, Belfast, operated by Focus Hotels Management Group, is seeking to recruit an experienced Events Coordinator.
Who are we?
Located in the heart of South Belfast, The Malone is a 4-star hotel renowned for its warm hospitality, stylish rooms, and exceptional service. With a mix of leisure guests, corporate clients, and events business, The Malone combines boutique charm with modern luxury. We're seeking a highly motivated and detail-oriented Events Coordinator to support the planning and execution of a variety of events at our 4-star boutique hotel.
About the role
Role Overview
This role is responsible for liaising with clients, coordinating logistics, and ensuring that every event is delivered to the highest standard of service. This is an exciting opportunity for an enthusiastic hospitality professional with excellent organisational skills and a passion for creating memorable guest experiences.
Role Responsibilities
Proactively work with current and target clients to build a regular and repeat client network.
Identify and pursue new sales opportunities by promoting the venue's event spaces, packages, and services to prospective clients.
Support the hotel sales team by conducting site visits, showcasing facilities, and preparing tailored proposals to convert enquiries into confirmed bookings.
Maintain strong relationships with existing clients to encourage repeat business, referrals, and upselling of additional services.
Assist in planning and organising weddings, corporate meetings, private functions, and hotel-hosted events.
Act as a key point of contact for clients, responding to enquiries, confirming details, and providing excellent customer service.
Prepare event documentation, including function sheets, schedules, and set-up instructions for internal teams.
Coordinate with hotel departments (F&B, Front Office, Housekeeping) to ensure event requirements are clearly communicated and delivered.
Liaise with external suppliers when required (e.g., florists, entertainment, AV support).
Monitor event inventory such as decor, equipment, and stationery, reporting shortages to management.
Ensure compliance with health & safety, fire, and legal regulations during events.
Handle client feedback and escalate issues where appropriate to senior management.
Promote the hotel's facilities and services to maximise future event opportunities.
Key Competencies
Creative thinker with a commercial mindset.
Excellent communication and interpersonal skills.
Proactive and self-motivated with a hands-on approach.
Strong organisational skills and ability to manage multiple events simultaneously.
Team player with the ability to work cross-departmentally.
What We Offer
Competitive salary based on experience.
Staff meals and hotel discounts.
A supportive and collaborative team environment.
Training and development opportunities.
A chance to make a tangible impact at an established independent hotel.
About the company
A warm welcome to The Malone, Northern Ireland's finest, four-star boutique hotel, just minutes from the bustling heart of Belfast city centre. We think you'll love the tradition, tranquillity, elegance and warmth of our Victorian townhouse hotel, set in the leafy avenues of the Queen's Quarter and opening on to Belfast's Lisburn Road, lined with fashionable and unique boutique shops.
Required Criteria

• Previous experience in event coordination within a hotel or hospitality environment.
• Knowledge of event planning processes, including function sheets and scheduling.
• Ability to work effectively within a team and build strong working relationships, including external suppliers and contractors.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with a focus on guest service.
• Competence in Microsoft Office (Word, Excel, Outlook).
• Familiarity with event management or PMS systems.
• Flexibility to work evenings, weekends, and holidays as required by the events schedule.

Desired Criteria

• Qualification in hospitality, events management, or a related discipline would be highly advantageous.

Skills you'll need

Skills Required