Job Description

Join a team where exceptional service and flawless event delivery define every day. As an

Events Coordinator,

you'll play a key role in bringing our client's vision to life, ensuring each meeting and event runs smoothly, beautifully, and with understated excellence. You'll be the bridge between our clients, partners, and internal teams, creating an environment where precision, presentation, and hospitality come together to deliver memorable experiences.



From the initial enquiry to the final farewell, you'll ensure every detail reflects the high standards of both Rapport and our client, championing professionalism, warmth, and innovation at every stage of the guest journey.


We are a dynamic team of 12, dedicated to delivering exceptional experiences across our busy client meeting floors. Working in a fast-paced environment, we take pride in providing seamless service, meticulous attention to detail, and a welcoming atmosphere for every guest and colleague we support. Collaboration, professionalism, and creativity sit at the heart of everything we do.

Contract type: Full-time

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility for overtime as per business needs)

What will you get?

Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!

Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.

Health Matters:

Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.

Thrive Personally & Professionally:

Unlock endless learning and development opportunities to elevate your career!

Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.

Give Back to Community:

Take one paid day off annually to support a cause you're passionate about!

Main Responsibilities

Acting as the first point of contact for hosts, bookers, and guests, providing a professional and engaging experience. Managing the full event lifecycle -- from initial enquiry, availability checks, and diary management through to delivery, follow-up, and feedback. Planning and coordinating all aspects of meetings and events, including logistics, catering, room setup, and technology requirements. Collaborating with internal service teams and external suppliers to deliver high-quality events and seamless experiences. Overseeing daily meeting room operations, ensuring all spaces are prepared, presentable, and aligned with client expectations. Maintaining accurate records, reports, and administrative systems for event bookings and departmental activities. Supporting the wider team with creative input, operational insight, and continuous improvement initiatives.

The ideal candidate will:

Share our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together*
Ideally have at least two years' experience in reservations, event coordination, or hospitality management, with a strong understanding of event setups and logistics. Demonstrate excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels. Be highly organised and detail-oriented, able to manage multiple priorities under pressure. Show proficiency in Microsoft Office and comfort with event management or booking systems. Exhibit initiative, adaptability, and teamwork, contributing positively to a collaborative environment. Bring creativity and professionalism to every project, balancing structure with flexibility. Communicate with warmth, sincerity, and confidence, both in person and in writing. Present themselves with authenticity, composure, and a genuine passion for service excellence.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.


We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.


Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.