Job Description

###

Description

The Events Manager will lead and deliver Zencargo's global events programme, creating high-quality experiences that strengthen our brand, deepen customer relationships, and drive commercial growth across the UK, Europe, and the USA. Reporting to the Marketing Director, you will own the planning and execution of major industry conferences, hosted customer experiences, and flagship Zencargo moments that showcase our expertise, community, technology, and market ambition.




This role blends operational excellence with creativity, stakeholder management, and an outcomes-driven mindset. You'll bring Zencargo's brand and value proposition to life across key touchpoints -- from major conferences like TPM and DELIVER to intimate executive dinners and community led events. You will also help champion Zencargo's technology, including Luca, our AI supply chain co-pilot, ensuring it is effectively represented throughout our event presence. Your work will build trust, accelerate sales conversations, and create meaningful, high-impact experiences across regions.



###

Key Responsibilities

Own Zencargo's global events programme,

planning and delivering the annual calendar across the UK, the Benelux, and the USA, ensuring every event aligns with brand and commercial priorities.

Lead the end-to-end execution of sponsored and industry events

(e.g., TPM, DELIVER, Richmond), managing logistics, suppliers, AV, booth builds, travel, merchandise, and on-site delivery.

Run Zencargo's hosted events,

including Retail Breakfasts, Beauty Supply Chain Dinners, and regional customer experiences, building scalable formats that deliver impactful regional moments.

Lead the execution of Zencargo's flagship annual customer event,

overseeing venue sourcing, supplier management, guest communications, content coordination, and on-site operations.

Develop and grow the Zencargo Supply Chain Community,

creating curated experiences that expand reach, deepen engagement, and strengthen our industry presence.

Manage event budgets, timelines, contracts, and project plans

to ensure efficient planning, smooth execution, and consistently high-quality delivery.

Collaborate cross-functionally with Design, Content, Sales, Customer Success, and Product

to align assets, messaging, attendance driving efforts, and follow up.

Oversee event reporting,

capturing insights and performance data to drive continuous improvement and maximise ROI.

Ensure every event delivers a seamless, on-brand, memorable experience

for prospects and customers in every market.



###

Skills, Knowledge and Expertise

Soft Skills

Ownership & Accountability:

Take full responsibility for planning and delivering high-quality events end-to-end, ensuring excellence from preparation through on-site execution.

Cross-Functional Collaboration:

Work effectively with Sales, Customer Success, Product, Design, and Marketing to ensure events support commercial priorities and customer needs.

Communication & Stakeholder Management:

Communicate clearly and confidently with internal teams, leadership, and external suppliers to maintain alignment throughout each project.

Attention to Detail:

Uphold high standards across logistics, planning documents, event assets, and attendee experience, ensuring every touchpoint reflects Zencargo's brand.

Adaptability & Problem-Solving:

Respond quickly to changing requirements or unexpected challenges, remaining calm under pressure and finding practical solutions.

Creative Thinking:

Bring fresh ideas to elevate formats, enhance engagement, and differentiate Zencargo's events in the industry.

Commercial & Industry Curiosity:

Develop a strong understanding of supply chain trends and customer challenges to inform relevant, impactful experiences.

Tech Curiosity:

Show enthusiasm for emerging technologies, including AI, and how they can enhance customer experience, operational efficiency, and event impact.

Organisational Excellence:

Manage multiple workstreams with clarity and structure, ensuring momentum and consistency across complex projects.

Event Planning & Programme Management:

Demonstrated ability to plan and execute multi-event calendars across regions, including trade shows, executive events, and hosted experiences.

Logistics & Supplier Management:

Experienced in coordinating AV, venues, catering, booth builds, merchandise, travel, shipping, and on-site operations with precision.

Budget Ownership

: Manage and track event budgets, negotiate with suppliers, and make cost-effective decisions that maximise impact and ROI.

Marketing Technology Proficiency

: Comfortable using tools like Salesforce, event registration platforms, and email tools such as Mailchimp to support attendee workflows and reporting.

Project & Timeline Management:

Build and manage detailed project plans, runbooks, timelines, and workflows to keep events on track and stakeholders aligned.

Reporting & Performance Analysis

: Track event outcomes, engagement metrics, and learnings to drive continuous improvement.

Brand Execution:

Ensure all event materials, messaging, and experiences are aligned with Zencargo's brand standards and executed consistently across markets.

Vendor & Partner Coordination

: Skilled at sourcing, managing, and evaluating suppliers and partners to ensure quality, efficiency, and reliability.



###

About Zencargo

Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.




Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper




Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.




At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.

Life at Zencargo

What's in it for me?

Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us. At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.

Work, Life and Balance

At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach.

Here are some highlights!

United Kingdom

Generous Annual Leave Flexible, Remote and Hybrid Working Home Equipment Allowance BUPA Private Medical Insurance Annual L&D Budget Paid Volunteering Days Pension Scheme Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay

Netherlands

33 days paid holiday annually, including statutory Dutch national public holidays Pension Scheme Flexible, Remote and Hybrid Working Home Equipment Allowance Annual L&D Budget Paid Volunteering Days Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay

United States

33 days paid holiday annually, pro rata, including national public holidays and Veteran's Day Home Equipment Allowance 401K Pension Scheme Private healthcare scheme Annual L&D Budget Paid Volunteering Days Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay




United States

Our Vision, Mission and Values

Zencargo is a company driven by our

Vision, Mission and Values

. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.

Our Zencargo Vision

- "A world with smarter trade"

Our Zencargo Mission

- "To make customers' supply chain their competitive advantage"

Our Zencargo Values

We Learn Fast and Grow We Build Trust We Take Ownership
We Deliver Outcomes

A Fair Chance

Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.


More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.

We open our doors to those who share these motivations.