Job Description

Company Description

About the Role

Are you organised, people-focused and passionate about delivering great experiences? We're looking for an enthusiastic

Conference & Sales Coordinator

to join our hotel team. Whether you already have events experience or are looking to develop a career in hospitality, this is a fantastic opportunity to learn, grow and be part of creating memorable conferences and events.


32 hours per week, 4/5 days (dependent on business needs)

What You'll Be Doing

Working with Clients

Be the friendly first point of contact for conference and event enquiries Help clients plan their events from initial enquiry to the final farewell Conduct hotel show rounds and build strong relationships with guests Spot opportunities to enhance events with upgrades and added services Support the sales office team with enquiries, bookings and administration tasks

Planning & Coordination

Assist in planning meetings, conferences and events of all sizes Coordinate room layouts, catering, timings and AV requirements Prepare clear event details and share them with hotel teams

Event Delivery

Be visible and hands-on during events, ensuring everything runs smoothly Work closely with food & beverage, kitchen and front office teams Quickly and confidently handle any last-minute changes or guest requests

Learning & Development

Gain experience using hotel booking and event management systems Develop strong organisational, communication and sales skills Receive on-the-job training and support from experienced colleagues

What We're Looking For

Essential

A positive attitude and willingness to learn Strong communication and customer service skills Good organisation and attention to detail Confidence working with people and as part of a team Flexibility to work occasional evenings and weekends Previous experience in an events/hotel role

Desirable (But Not Essential)

Previous experience in hospitality, events or customer service IT confidence (training provided on systems) Experience using BackYou/Opera Cloud

Additional Information

Why Join Us?

Full training and ongoing support A varied role where no two days are the same Career development opportunities within the hotel or wider group Staff benefits including discounts on stays, food and drink Staff and family discounts worldwide

Interviews

Interviews will be held early/mid January 2026.