Job Description

We have an an exciting opportunity for an Events Services Assistant to join our team


Playing a key role within the events crew, you will be reporting to the Events Manager and working collaboratively with the Events Production Co-Ordinator and F&B Services Manager. The Events Crew plays a vital role in delivering seamless events experiences. Responsibilities include events set up, concierge services, car park management and ensuring our meeting, conferencing and exhibition facilities are prepared to the highest standards. This role requires a hands-on approach, a proactive attitude, excellent customer service skills, physical stamina and the ability to work collaboratively within a fast-paced and often ever-changing environment.

Main Responsibilities:

Event Setup and Operations

Assist in setting up and breakdown of events spaces, including staging, lighting, sound equipment, seating as per all External and Internal requirements. Ensure all event areas are clean, organised, and fully prepared before guest arrival. Provide concierge support throughout delegate arrival periods ensuring good first impressions of the venue and MTC Events team. Always Adhere to Health & Safety guidelines and ensure PPE is always worn. Prepare and arrange meeting rooms to the highest standard, ensuring furniture, equipment, and materials are correctly set up. Restock and organise meeting rooms supplies including stationery. Conduct final quality checks to ensure a professional and welcoming environment. Attend weekly function sheet / Ops Meetings Attend morning kitchen briefing. Ensure storage areas are secure, and housekeeping is always to a high standard. Must commit to Fire Warden duties. Maintaining fabric of meeting rooms which could include paint touch ups.

Audio-Visual Setup and Support

Setup, test, and operate AV equipment, including microphones, projectors, speakers, video conferencing systems, lighting, and staging Ensure all AV equipment is functioning correctly before and during events. Assist presenters and speakers with technical support as needed. Trouble shoot and resolve minor technical or operational issues. Work with the Events Production Co-Ordinator to ensure seamless AV integration for all events.

Concierge Services

Welcome and assist guests, providing directions and information. Handle guest inquiries and special requests in a professional and friendly manner. Co-ordinate with event organisers, Events Production Co-Ordinator and F&B Services Manager to enhance the guest's experience. Manage VIP Arrivals and provide dedicated support as needed.

Food & Beverage

Assist the F&B Services Manager in setting up and clearing F&B stations for meetings and events. Assist in keeping service points stocked, cleaned and presented to a high standard. Provide basic service assistance, such as replenishing supplies and clearing service stations. Support the F&B team during high-demand periods, ensuring smooth F&B service.

Car Park Management

Direct vehicles to designated parking areas and mange barrier for efficient entry. Assist guests with parking, EV charging and accessible pay inquiries and provide clear guidance. Work with the Operations & Services Manager to ensure safety and orderliness of parking areas. Position road signage and flags to ensure delegates are directed to the appropriate car parks on the approach to the MTC, AMTC and Sopwith Buildings. Remove signage prior to weekends and ensure they are kept in good order.

Person Specification

Essential Skills/Qualifications/Experience

First Aid IOSH Working Safely Certificate Level 2 Food Hygiene Certificate Allergen Awareness Certificate Clean, Full, UK Driving Licence Strong communication and interpersonal skills. Ability to work well in a team and follow instructions Previous experience in event set up, AV operations, hospitality, customer services, or facilities management is an advantage. Physically fit and able to lift/move heavy equipment. Ability to work flexible hours, including evenings and on occasions weekends.

Desirable Skills/Qualifications/Experience

Previous experience in events, hospitality, or facilities management. Experience in concierge services or guest relations. Knowledge of AV equipment, including troubleshooting sound and visual systems Experience in car park management Customer service training or experience handling VIP guests. IPAF Licence to safely operate MEWP's

Interview Process

Once you submit your application, this will be passed on to our Talent Acquisition team for review. If you are successfully shortlisted, the next steps will be a 2-stage interview process and a technical test (if applicable for your role).

Reference and Security Checks

Due to the nature of our business, all employment is subject to satisfactory references being obtained alongside a level of security clearance checks.


The Manufacturing Technology Centre (MTC) was established in 2010 as an independent Research & Technology Organisation (RTO) with the objective of bridging the gap between academia and industry - often referred to as 'the valley of death'.


It represents one of the largest public sector investments in UK manufacturing and, after four years of planning and a 16 month build, the facility opened at Ansty Park in Coventry at the end of 2011.


In December 2011, there were 16 industrial members, 44 staff and just a few key pieces of equipment in the 'workshop'.


Over the following seven years the MTC's rapid growth has seen the expansion of our campus with the construction of three more facilities, including the opening of the Advanced Manufacturing Training Centre and the National Centre for Additive Manufacturing.


Our role has also increased to cover not only R&D but also Training, Advanced Manufacturing Management and Factory Design.


We now have over 700 talented employees working with us.


During this time we have helped hundreds of companies across a range of industries and over 100 of them have become members of the MTC.