Job Description

Events Supervisor -


Purpose of the role


To lead the operational delivery of events functions, ensuring seamless coordination, high standards of food safety and health & safety compliance, and excellent guest experiences. This role acts as a bridge between the Events Assistants and the Events Operations Manager, supporting team supervision, proactive planning, and live event execution with professionalism and initiative.


Reports to: Events Operations Manager


General Responsibilities


Report for duty punctually in full uniform and maintain excellent personal hygiene and grooming standards Represent the company with professionalism Display a proactive, positive attitude with a clear passion for hospitality and guest service Foster strong working relationships with colleagues and other departments Provide courteous, friendly, and efficient service to guests always Maintain a clean, safe, and organized working environment Follow all company procedures regarding sickness, absence, timekeeping, and appearance Attend all briefings, training, and departmental meetings as required

Key Responsibilities and Tasks


Operational Leadership


Oversee the daily setup, delivery, and breakdown of events and meetings in line with function sheets and SOPs Lead and motivate Events Assistants during setup, service, and breakdown to ensure efficient operations Act as the lead supervisor on events for up to 200 guests, ensuring smooth, timely, and high-quality service Read and interpret function sheets, and prepare accordingly for upcoming events by reviewing operational needs in advance Proactively check setup accuracy and venue readiness the day before major events

Team Supervision and Briefing


Conduct pre-event briefings for the events team, outlining expectations, responsibilities, and timelines Delegate tasks clearly and monitor performance throughout the shift, offering support and coaching where needed

Guest Service and Experience


Lead by example on the floor, delivering excellent service and stepping in to resolve guest issues or complaints professionally Liaise with the kitchen and chefs to ensure food service aligns with timings and guest expectations Ensure guest areas are always clean, presentable, and well-stocked

Food Safety, Health and Safety Compliance


Ensure all events and meeting areas comply with health & safety and food hygiene regulations Promote food safety best practices among the team, ensuring due diligence is maintained Report any incidents, equipment issues, or safety concerns promptly

Inventory and Equipment Oversight


Monitor the handling, setup, and breakdown of furniture and service equipment Report damages or shortages of materials and ensure proper storage after events Assist in beverage stock control and support accurate stocktaking as needed

WHAT DO WE OFFER IN RETURN?

We pay beyond London Living Wage - 14.50/h 50% discount in our restaurant and 25% off at our cafes Holidays increase with the length of service. Company Sick Pay Loyalty bonuses in line with the length of service. One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. Retail, Grocery and Gym Discounts Cycle to Work Scheme Refer your friend scheme. Learning and Development Portal and further education with apprenticeship programs G&F Support Scheme WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

Green & Fortune is a vibrant, award-winning independent hospitality company with creativity at its core. Since launching in 2008, we've built a strong reputation for delivering exceptional food, innovative events, and outstanding customer experiences across both retail and events.


Our portfolio spans five iconic London venues: Kings Place in King's Cross, Sea Containers, Rose Court, One Southwark Bridge on the South Bank, and Central Hall in Westminster. Across these locations, we operate restaurants, cafes, staff dining facilities, and events spaces that reflect our fresh and forward-thinking approach to hospitality.


Hospitality is in our blood, and people are at the heart of everything we do. We're passionate about building teams who genuinely care--individuals who are committed to creating memorable experiences and making our customers happy.


If this position seems suitable for you, do not hesitate to get in touch to receive the

full job specification for the role.

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at people@greenandfortune.co.uk to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that you must be eligible to work in the UK.