Job Description

Events Technician (Audio and Video) - Phoenix Pro AV

Location:

Erith, Kent (Relocating to Crayford soon)

Salary:

28,000 - 32,000 per annum (based on experience)

Hours:

Full-time, 40 hours per week, Monday to Sunday (flexibility required for evening/weekend work)

Additional On-Site Payments:

Paid in addition to base salary for onsite event work.

About Us

Phoenix Pro AV is a leading event production company, delivering high-quality technical solutions across audio, video, lighting, and broadcast for a wide range of live events. Based in South East London, we work on everything from corporate conferences and brand activations to large-scale productions across the UK and Europe.

We are committed to nurturing talent and offering long-term development for individuals keen to specialise in their technical field. Whether your focus is audio engineering, live video systems, or multimedia production, Phoenix Pro AV offers the environment and projects to take your career to the next level.

The Role

We're looking for a skilled Events Technician (Audio and Video) to take a lead role in the setup, operation, and maintenance of AV systems for live events. You'll be hands-on in both the warehouse and onsite environments, preparing equipment, leading setups, and ensuring smooth operation of complex technical systems during shows. This is an ideal role for a technician ready to step into a more senior or lead-level position.

Key Responsibilities

On-Site Event Delivery

Lead or support the setup, operation, and de-rig of audio and video systems at live events. Operate Audio and Video systems for delivery of events. Act as a point of contact for AV related technical delivery on site. Ensure all equipment is correctly configured, tested, and show-ready. Deliver exceptional service to clients, troubleshoot live issues, and adapt to dynamic production needs. Liaise with other departments (lighting, staging, video, etc.) to ensure cohesive technical execution.

Technical Equipment Preparation

Prepare, test, and configure audio and video equipment for upcoming events. Manage and label cables, racks, and cases to ensure efficient setups and logistics. Perform functional checks, firmware updates, and minor maintenance on equipment.

Warehouse & Logistics

Assist with the organisation and dispatch of event kits from our warehouse. Support the accurate check-in and check-out of technical equipment using inventory software (Current RMS). Ensure the safe loading/unloading of vehicles and maintain an orderly work environment.

Maintenance & Quality Control

Conduct regular inspections and PAT testing of AV equipment. Coordinate external servicing and repairs when required. Maintain high standards of presentation and readiness for all event kit.

About You

We're seeking an enthusiastic and capable technician with a solid background in live event AV delivery. You'll be confident leading small teams on site or being part of that team, calm under pressure, and passionate about the latest technologies in sound and video production. While warehouse duties will form part of your work, this is first and foremost a client-facing, delivery-focused role.

Essential Skills & Experience

Solid hands-on experience with live event setups, particularly audio and video systems. Familiarity with digital mixing consoles, PA systems, projectors, LED walls, video switchers, playback systems, streaming, and broadcast workflows. Knowledge of Dante, NDI, or other AV-over-IP technologies. Knowledge of SDI and Broadcast workflows. Ability to work independently and lead small crews on site. Experience working in corporate or live entertainment environments. Strong troubleshooting and fault-finding skills under pressure. Full UK driving licence (van driving experience preferred). Good physical fitness - able to lift and move heavy equipment.

Desirable Skills

Familiarity with Current RMS or other inventory software. Proven experience working in the industry. Experience working in heritage or unusual venues. Basic rigging knowledge or certifications. First Aid at Work certification. Forklift licence or relevant equipment training.

Why Join Us?

Career Progression:

We'll support your development into a senior technician or department lead.

Exciting Projects:

Work on a diverse range of productions across the UK and abroad.

Modern Tech:

Access to high-quality, well-maintained audio and video kit.

Collaborative Culture:

Be part of a friendly, ambitious team where your input matters.

Competitive Compensation:

Additional payments for on-site work, travel days, and long shifts.

Benefits

28,000-32,000 per annum depending on experience. Paid overtime and additional on-site payments. 28 days annual leave (including bank holidays). Company pension scheme. Free on-site parking. Ongoing training and development opportunities.
Join Phoenix Pro AV and become a key player in delivering extraordinary live event experiences. If you're ready to take the next step in your career as an AV technician and want to lead exciting productions from prep to showtime, we'd love to hear from you.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Free parking On-site parking Private medical insurance
Application question(s):

Which audio and/or video systems are you most confident working with in a live environment? Can you describe a time you had to troubleshoot a technical issue during an event? What was the problem and how did you resolve it? What's your experience with pre-event prep in a warehouse environment? If you had to choose one or two areas where you feel you lead with the most confidence, which would they be? (e.g., sound, video, lighting, IT, rigging) Do you consider yourself an all-round AV technician with skills across sound, video, and other areas? Where do you see yourself professionally in the next 1-2 years, and what areas would you like to develop or grow in? What attracts you to this role with Phoenix Pro AV? Please tell us about some significant events you have worked on and the role you undertook. We'd love to hear about you - your background, what inspires you, and what you're aiming for. How do these align with a career in live events?
Experience:

Events Technician: 3 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: Events Technician
Expected start date: 01/08/2025