to provide exceptional administrative and communication support across our group of companies.
The ideal candidate will combine strong organisational and multitasking skills with a confident and professional phone manner, managing both executive-level tasks and frontline client communications.
This is a dynamic role that bridges executive support with customer-facing responsibilities -- ensuring every call, enquiry, and task is handled efficiently and with excellence.
Key Responsibilities
Manage executive calendars, meetings, and appointments, ensuring optimal time management across multiple business entities.
Answer and direct
incoming calls and sales enquiries
for several companies within the group (property, outsourcing, cleaning, and related services), ensuring each is handled professionally and logged accurately.
Capture and qualify leads, forward messages to relevant teams, and maintain communication logs in CRM or shared systems.
Prepare and organise documents, reports, and presentations using
Microsoft Office
and
Google Workspace
.
Assist with bookkeeping and administrative finance tasks in
QuickBooks
, including invoicing and expense tracking.
Coordinate travel arrangements, including itineraries, accommodation, and scheduling across multiple business activities.
Support internal communication between departments and provide high-level assistance to the CEO and management team.
Perform general administrative and clerical duties such as filing, document management, and office organisation.
Collaborate with marketing and sales teams to streamline enquiry-handling processes and improve client experience.
Requirements
Proven experience in an administrative, PA, or customer-facing office role -- ideally supporting senior executives or multi-entity operations.
Exceptional telephone and communication skills with the ability to represent multiple brands professionally and consistently.
Strong organisational skills with the ability to manage competing priorities under pressure.
High proficiency in
Microsoft Office Suite (Word, Excel, PowerPoint)
and
Google Workspace
.
Experience using
QuickBooks
, CRMs, or call-handling systems is advantageous.
Excellent attention to detail, strong data entry accuracy, and confidence in handling sensitive information.
A proactive, adaptable, and solutions-driven approach -- able to switch between brands, clients, and tasks seamlessly.
Positive, professional, and calm under pressure with a "can-do" attitude.
Why Join Us
You'll be at the centre of a fast-paced, entrepreneurial environment, supporting a growing group of companies in property, outsourcing, marketing, and more.
This is an opportunity to develop a career that blends executive support, communications, and client relationship management -- all within a collaborative and ambitious organisation.
If you are an organised multitasker who thrives on variety and enjoys being the voice and backbone of a business, we'd love to hear from you.
Job Types: Full-time, Part-time
Pay: 12.50-13.20 per hour
Expected hours: 25 per week
Benefits:
Employee discount
Employee mentoring programme
On-site parking
Work Location: In person
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