Job Description

Why this role matters

The Trans Legal Clinic is a small, fast-moving legal charity. We turn frontline evidence into real outcomes for trans and non-binary people facing discrimination, unsafe housing, barriers to recognition and gender-based violence. Your work keeps time, information and people aligned so the legal, policy and media work lands on schedule.

The role in a sentence

Be the Executive Director's right hand. Guard the diary, run the inbox, prepare briefs and keep good work moving.

What you will do

o Diary and priorities --

Coordinate court attendances, client meetings, funders and media slots across multiple calendars. Protect thinking time. Spot clashes early and fix them.

o Comms and documents --

Triage inboxes, draft clear emails, format tidy decks and one-pagers, file notes that are actually findable. Keep follow-ups moving.

o Meetings that go somewhere --

Send agendas, share short pre-reads, take concise minutes and track actions to completion.

o Projects and deadlines --

Maintain simple trackers, chase deliverables, keep documents current and versioned.

o Media and events --

Book travel and rooms, set sensible schedules, coordinate with producers and organisers, prepare bios, talking points and holding lines.

o Stakeholder care --

Be a warm, reliable first contact for clients, volunteers, solicitors, partners and press. Log interactions and outcomes.

o Confidential handling --

Work with sensitive legal and personal information with sound judgement. Follow data protection and safeguarding requirements.

o Office flow --

Own the small things that make the big things work. Supplies, logins, permissions and tidy systems.

What you will bring

Ownership and follow-through: you take responsibility for tasks and land them without hand-holding. Planning under pressure: you keep priorities straight and communicate early when plans shift. Clear communication: you write plainly, pick the right level of detail and tailor tone to audience. Team-building and collaboration: you help volunteers and colleagues contribute well and feel supported. Inclusive practice: you make participation easier and anticipate access needs in how you plan and communicate. Entrepreneurial drive: you notice small improvements, put them in place and make them stick. Bold, informed judgement: you make practical calls with the facts to hand rather than habit or hearsay. Constant learning: you refine your own systems and leave simple tools others can use.
Skills and experience

Strong organisation and attention to detail. Clear writing, confident phone manner and neat documents. Proficiency with Microsoft 365 and Google Workspace. Comfort with fast turnarounds and moving priorities. Discretion and good judgement in a client-facing, trans-led service.

Helpful extras

Experience in charity, legal or policy settings. Light project management. Familiarity with safeguarding or GDPR. Confidence wrangling small events or media diaries.

Practicalities

Hours: part time, with occasional evenings or weekends around events. Location: Central London base with some hybrid flexibility. Salary: 12,000. Reporting line: Executive Director.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don't get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

Job Type: Part-time

Pay: 12,000.00 per year

Application question(s):

TAKING SOMETHING FROM PROBLEM TO RESULT.
In 750 words, tell us about a time you spotted a problem and took the lead to fix it. What was happening, what did you do, and what changed because of your actions? Please include any way you measured the result.

BUILDING RESPECT AND ACCESSIBILITY INTO YOUR WORK.
In 750 words, give one example where you made it easier other groups of people to take part. What was getting in the way, what did you change, and how do you know it helped? If your example is not trans-specific, say briefly how you would apply the same approach in a trans-led context.

Work Location: In person