Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is seeking an Executive Assistant to provide comprehensive PA support to the General Manager on a fixed-term basis, starting in December 2026.

This contract will initially run for eight months, with the possibility of extension for a further six to eight months depending on business needs.

The role

The Executive Assistant will provide comprehensive administrative support to the General Manager. This is a pivotal management role within our Executive Office, requiring exceptional organisational skills, discretion, and a proactive approach to supporting the leadership team in a fast paced, luxury hospitality environment.


As Executive Assistant, you will act as the right hand to the General Manager, ensuring the smooth operation of the Executive Office. You will manage a wide range of administrative tasks, coordinate internal and external communications, and serve as a key liaison between the General Manager and hotel departments, guests, and external stakeholders.

What you will do:

Provid e full PA support to the General Manager, including calendar management, travel arrangements, meeting coordination, and correspondence. Handl e confidential information with integrity and professionalism. Prepar e reports, presentations, and documentation for internal and external use. Support the coordination of hotel initiatives, projects, and events led by the Executive Office. Respond to guest and employee inquiries with warmth, efficiency, and discretion. Act as a point of contact for senior leadership and external partners.

What you bring

Minimum of 2 years' experience in an Executive Assistant or Personal Assistant role, ideally within the luxury hospitality industry. Exceptional time management and prioritisation skills, with the ability to manage multiple tasks and deadlines. Strong organisational abilities and a meticulous attention to detail. Excellent communication skills, both written and verbal, with a professional and approachable manner. Advanced computer literacy, including proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). A proactive mindset, with the ability to anticipate needs and take initiative. A high level of discretion and emotional intelligence.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

Competitive salary 40-hour working week Excellent training and career development opportunities Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day Up to 2 paid Wellness Days per year Holiday entitlement increases with length of service up to 33 days Free life insurance while on duty Bupa Dental and MediCash plan available Opportunities to build a successful global career Season Ticket Loan & Cycle to Work scheme Free dry cleaning Employee Experience: Annual themed employee party and various social, charitable, and sporting events Access to Wagestream - a salary advance benefit Employee Recognition Programmes ...and many more surprises to discover!

Schedule & Hours:

This is a full-time position based on a 40-hour work week Monday to Friday Some flexibility is required All candidates for this position must hold valid Right to Work in the UK