Job Description

Here at the

Mick George Group

we are currently recruiting an

Executive Assistant

to report directly to the

Technical & Waste Director

.

Location:

Mick George Head Office - Huntingdon

Working Hours:

Monday - Friday between 8am & 5pm, Saturdays are as required

Pay:

To be discussed

Benefits:

Competitive Salary,Company Pension, Employee Assistance Programme, 28-Days holiday inclusive of bank holidays, Company benefit platform, Cycle to work scheme, PPE provided, Internal training and Career development.

Who is Mick George?

One Man, One Tipper, One dream, may seem a distant memory, but the dream is very much a reality, as we find ourselves approaching 40 years since the business started trading.

Now operating over 600 HGV vehicles from over 40 separate sites, employing more than 1,000 local people, gives an indication of the scale to which the business has evolved over the years and explains why the Mick George Group has grown to become one of the leading suppliers to the Construction Industry in the heart of East Anglia and East Midlands.

Our aim is to ensure that we provide the highest possible standards to each and every stakeholder that comes in to contact with any aspect of our business, whether that be as an employee, supplier, customer or other.

Role Purpose

The role will heavily rely on a positive, customer focused individual who thrives in a fast-paced environment.

You will be working alongside the Technical & Waste Director on all day-to-day duties and tasks, include customer and account management, from the enquiry stage right through to invoicing stage, ensuring the customer journey is smooth throughout.

You will be working closely with external customers and clients, as well as internally working closely with other company directors and senior management, internal and external sales teams, the waste and compliance team, finance and customer service/ transport teams

Responsibilities:

Always maintaining a professional standard whilst working in a fast-paced business

Constant attention to detail and ability to work in a fast pace high pressure environment

Answering/making external and internal calls providing a high level of customer service, following the customer call quality framework

Be willing to learn about the group to ensure all enquiries can be dealt with or passed to the correct department efficiently

First point of call for customers and contacts of the Technical & Waste Director

Reviewing and monitoring customers' accounts and spend, providing ad-hoc reports when requested

Processing customer orders onto the relevant booking systems

Diary management

Inbox management for Technical & Waste Director

Entering all quotations into the CRM system, recording notes and relevant updates

General administration duties including report production, data analysis, completing supplier/ subcontractor questionnaires, raising purchase orders and invoices, scanning, organising tickets, printing, and filing

Any ad hoc duties issued by Technical & Waste Director

Ability to prioritise and manage own workload and deliver to target

Key Skills:

Excellent I.T. skills, including all main MSOffice applications

Knowledge of the waste industry preferred but not essential

Flexibility to get tasks completed as needed with excellent attention to detail

Proactive personality and self-motivator

Ability to work under instruction whilst using own initiative where necessary

Highly organised with a polite and confident telephone manner

Driven and pro-active individual

Committed to providing first rate customer service

Ability to work in a pressurised environment

Dynamic and prepared to go the extra mile

The Mick George Group is committed to providing equality of opportunity for all. The company seeks to employ a workforce that reflects the diverse community at large and values the individual's contribution irrespective of sex, age, marital status, disability, sexual orientation, gender reassignment, race, colour, religion or belief, ethnic or national origin.

Job Types: Full-time, Permanent

Benefits:

On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Cambridgeshire, PE29 6XU: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your salary expectations? Are you a smoker?
Experience:

Executive Assistant: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person