Job Description

Job Ref:

THE1080

Branch:

thebigword UK - Interpreting

Location:

thebigword

Salary/Benefits:

38k to 41k PA, Hybrid Working at our Amazing Leeds Office, plus other amazing perks!

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

9am to 5.30pm

Hours per week:

37.5

Posted date:

26/01/2026

Closing date:

28/02/2026

The Role Unveiled

Join thebigword as our Executive Assistant for the Chief Operating Officer (COO), where you'll play a central role in supporting our COO and the wider Senior Leadership Team. This is a key position for someone who thrives in a fast-moving environment and enjoys being at the heart of operational excellence.



You'll not only manage high-level scheduling, coordination, and organisation for the COO, but also work closely with senior leaders to help ensure business targets are met, company procedures are followed, and key initiatives stay on track. Your ability to anticipate needs, streamline processes, and maintain structure will be essential in keeping our leadership team aligned and focused on delivering results.



Based in our Leeds office on a hybrid basis, you'll also be a welcoming presence for colleagues and visitors--playing an important role in our day-to-day office operations and ensuring everything runs smoothly behind the scenes.

Your Role in Action

Your role will be a blend of strategic coordination and operational responsibility:

Calendar Inbox Management:

Oversee the COO's complex schedule and email correspondence, ensuring efficient time management and prioritisation.

Communication Relationship Management:

Serve as the primary liaison between the COO and internal/external stakeholders, handling interactions with discretion and professionalism.

Meeting Coordination Follow-Up:

Organise, attend, and document key meetings, ensuring action items are tracked and executed within defined timelines.

Project Task Management:

Support Company-led initiatives, research projects, and ad hoc assignments with efficiency and confidentiality.

Document Preparation Reporting:

Draft, review, and edit documents, presentations, and reports to support decision-making.

Travel Logistics Coordination:

Arrange business travel, accommodations, and transportation for the COO, and where required, the senior team.

Event Planning Execution:

Organise corporate events, ensuring flawless execution from start to finish.

Office Operations Support:

Assist in maintaining a well-run office environment, ensuring smooth day-to-day operations. Other administrative duties as required.

Senior Leadership Assistance:

Provide additional support to other senior leaders as needed, contributing to the overall efficiency of the leadership team.

The Perfect Match: Your Skills Talents

We're seeking an experienced Executive Assistant/Personal Assistant who can operate with confidence, discretion and strategic awareness. You'll bring the ability to manage complex schedules, maintain clear communication, and drive efficiency in a fast-paced, ever-changing environment.

You will bring:

Proven experience in executive support or a similar high-level administrative role The ability to engage, influence and support the leadership team, ensuring goals, priorities and deadlines are consistently met Exceptional organisation and time-management skills, with strong attention to detail and the ability to manage multiple priorities Agility and adaptability, thriving in fast-paced environments with shifting demands Excellent written and verbal communication skills, ensuring clarity and professionalism at all times Strong judgement, with the ability to make sound decisions and prioritise effectively A high degree of discretion and integrity when handling confidential and sensitive information A proactive, solutions-focused approach, anticipating challenges and resolving issues before they escalate

Perks That Make You Smile!

See all of our amazing perks, here: https://careers.thebigword.com/pages/perks-uk

We are eradicating the final barrier of global communication!

At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We're proud that our services support thousands of people every single day, from those using the National Health Service to global brands across the world such as google, Honda, and Unilever.

Joining our team is not just a career, it's being part of something much bigger!

Equal Opportunities:

At thebigword, we prioritise the physical and mental health of our global teams. We are a Level 3 Disability Confident Leader, have signed the Menopause Workplace Pledge, and are proud to have signed the Mental Health at Work Commitment. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity Inclusion, and our EDI Committee, click here: https://careers.thebigword.com/pages/our-commitment