Job Description

About IFX Payments



We're an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to

Win. Properly.

What we offer



Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal. We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win. We're a high-performance team who can trust each other as individuals to get the job done so we can be successful together.



Being part of IFX Payments, you'll receive every opportunity to thrive in your role to contribute to that success. We'll invest in you along the way to genuinely help you grow and take your career to new and exciting places. You'll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions. In exchange, we don't expect anything extra from you during your time here. We only ask you to do one thing:

Make it count.

Benefits


25 days of annual leave + bank holidays and your birthday off. Pension auto-enrolment with salary sacrifice contributions. Healthcare cash plan including support for dental, physio and therapies. Discounts on fitness, cinema discounts, shopping, travel, entertainment and more! Life Insurance. Working Abroad. Cycle to work. Nursery fees salary exchange. Employee Assistant Programme Career progression with excellent training and development. Company events - Pub nights, sporting events, seasonal parties, socials


Overview of the role



The Executive Assistant will act as a trusted partner to the CFO, CRCO and CRO ('ExCo members') to proactively provide administrative support including managing complex calendars, scheduling meetings, drafting correspondence and documents, and coordinating travel arrangements.

Responsibilities

Diary Management

Managing dynamic calendars, ensuring efficient scheduling of meetings, calls, and events across multiple time zones. Proactively identify and resolve scheduling conflicts, prioritising key commitments.

Administrative Support

Managing and prioritising all incoming communications (emails, calls, and other correspondence), drafting responses and flagging urgent matters. Supporting the ExCo members with strategic projects by conducting research, preparing reports, and liaising with stakeholders. Monitoring project timelines and deliverables and liaising with relevant stakeholders on behalf of the ExCo members. Managing ad hoc administrative tasks such as expenses submissions. Executing other ad hoc duties as directed by the ExCo members.

Meeting Coordination

Liaising with internal/external stakeholders to arrange meetings, including board meetings. Preparing meeting agendas, briefing documents, and presentations, ensuring the ExCo members are prepared and briefed in a timely way. Attending, recording and distributing minutes for meetings, tracking action items, and ensure timely follow-up. Planning and coordinating leadership and strategy offsites, team events, and other company-wide initiatives as needed. Liaising with PR agency and Marketing department to arrange interviews, podcast recordings & ensuring the ExCo members are prepared for conferences and speaking opportunities.

Managing Travel

Organising international travel itineraries for the ExCo members, including flights, accommodation, visas, local transportation. Ensuring compliance with international travel policies and procedures, including cost management and expense reporting. Proactively anticipating and address potential travel issues, such as delays or last-minute changes. Coordinating with local teams or external contacts to arrange meetings and ensure seamless events transitions during international trips.

Front of House

Acting as back up for office support with liaison with building reception and visitors management.




Requirements


+ Previous EA experience required, preferably within a financial services organisation. + Ideally relevant qualifications at A-Level or higher education.
+ Outstanding organisation and time management skills.
+ Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
+ Meticulous attention to detail and commitment to delivering work of the highest standard.
+ Proactive problem-solver with the ability to anticipate needs and take initiative.
+ Highly skilled on all MS Office applications.
+ High degree of professionalism to handle sensitive and confidential information with absolute discretion and adherence to confidentiality.
+ Ability to be flexible to meet the demands of the work.
+ Energetic, enthusiastic and driven.

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.



Additional Information


We work on a hybrid basis from our office in central London. You must be eligible to work in the UK to be considered for this position. * Full background check will be carried out.