Job Description

ABOUT MEDEFER

Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient and effective.


Founded by Consultants and GPs working in the NHS, our culture is driven by a deeply held commitment to the NHS and delivering transformational change to the patient experience. We are a passionate, dedicated and patient-focused team striving to make healthcare fit for the 21st century. Our vision is to completely re-frame the way that healthcare is delivered.


Medefer's technology platform delivers world-class leading safety, whilst delivering a unique approach in delivering a national service to patients, from referral, to treatment and discharge.

AT MEDEFER WE BELIEVE THAT EVERY NHS PATIENT DESERVES THE BEST POSSIBLE HEALTHCARE.

JOB TITLE

Executive Assistant

REPORTING TO

Executive Assistant to the CEO

LOCATION

: Hybrid, 1 day per week in the office is mandatory

Join us in our mission to transform patient care and be part of a dynamic and innovative team. We pride ourselves on a supportive, collaborative and inclusive culture and you will have the opportunity to work alongside a team of intelligent, driven and compassionate people who care deeply about transforming the way healthcare is delivered.

ROLE OVERVIEW:

We are seeking a highly organised, proactive, and discreet Executive Assistant to provide comprehensive administrative and strategic support to our Senior Leadership Team. Joining our EA team, you will be supporting the EA to the CEO with tasks such as diary organisation, minuting weekly meetings as required, assisting with DSE assessments, office management (Health and Safety) and event organisation.


The ideal candidate will be an exceptional communicator with excellent organisational skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced environment.


The role is available on a part-time basis, requiring a commitment of 28 hours per week.


We follow a hybrid working model, and you must be able to travel to our office near Paddington Station, London, at least once a week.


This position is initially offered as a 12-month fixed-term contract, with the potential to become permanent in the future.

KEY RESPONSIBILITIES:

As part of the EA Team, you will be responsible for managing the office including overseeing Health and Safety compliance. Provide high-level administrative support to the executive, including calendar management and meeting scheduling. Manage email inboxes, prioritising messages and drafting responses where appropriate. Coordinate and attend meetings, taking accurate minutes and ensuring timely follow-ups on action items. Handle confidential information with discretion and maintain strict confidentiality at all times. Organise and maintain office systems, including the Company intranet and team collaboration platforms such as Confluence. Proactively anticipate needs and take initiative to support the SLT's effectiveness and productivity.

QUALIFICATIONS,

EXPERIENCE, SKILLS AND COMPETENCIES:

A minimum of 2 years' proven experience as an Executive Assistant, Personal Assistant, or similar role, ideally supporting C-suite or senior-level executives. Excellent verbal and written communication skills. Strong organisational and time-management abilities; capable of working independently and prioritising effectively. High level of discretion, professionalism, and integrity. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and digital collaboration tools (e.g. Teams, Zoom). Ability to remain calm under pressure and handle last-minute changes with flexibility. Strong problem-solving skills, excellent attention to detail and a proactive approach to tasks. Additional qualifications in administration or business support are a plus.

WORKING ARRANGEMENTS AND KEY TERMS:

This role is offered as a Fixed Term Contract for 12 months, with the potential to become permanent in the future. The role is part-time, with a requirement to work 28 hours per week. Hybrid working - there will be a requirement to work from the office one day per week and other days would be working from home. Must have the right to work in the UK. A relevant level DBS check will be requested at the point of offer, and this is funded by Medefer. Subject to two satisfactory employment references, one being the most recent employer. A private and confidential space to work in at home when working remotely.



Medefer is a Disability Confident Employer.


We commit to interviewing applicants who declare a disability and meet the

minimum essential criteria

for the job. If you would like to be considered under this scheme, please let us know in your application or by contacting our recruitment team.


Medefer fully complies with the Equality Act 2010. We are an equal opportunities employer, value diversity and welcome applications from candidates of all backgrounds.


This job description is non-contractual and the postholder will be expected to perform additional duties and tasks that may be assigned by management from time to time to suit business needs.

Medefer contact details are provided for the specific purpose to support potential candidates and are not to be used to market services. The named individual has not consented to unsolicited marketing emails. 'Direct marketing' means the communication, by whatever means, of marketing material which is directed at individuals. Privacy and Electronic Communications Regulations (PECR) apply to unsolicited emails, for which the individual has not provided consent. Medefer takes the privacy of individuals very seriously and failure to abide by this notice will result in action taken.