Job Description

Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business -

our people.

We want you to grow, learn, and evolve alongside us.


So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

The Executive Assistant will provide high-level administrative, operational, and strategic support to two senior executives within a fast-paced managed services technology business. This role requires exceptional judgment, discretion, and organisational skills, alongside a strong understanding of technology environments, client service operations, and commercial priorities. The ideal candidate is proactive, detail-oriented, and comfortable managing competing priorities while acting as a trusted partner to senior leaders.

What will you do?

Executive Support Provide comprehensive, right-hand support to two executives, anticipating needs and enabling them to operate at maximum effectiveness Manage complex calendars, including internal meetings, client engagements, and board-level commitments Coordinate domestic and international travel arrangements, including itineraries, accommodations, and expense management Prepare agendas, presentations, briefing notes, and follow-up actions for executive and client meetings Act as a gatekeeper and first point of contact, handling confidential matters with discretion and professionalism Provide light touch, ad-hoc support to one / two other executives as and when required Business & Operational Support Support preparation for leadership, board, and governance meetings, including papers, minutes, and action tracking Assist with operational rhythms such as monthly business reviews, financial updates, and KPI reporting Liaise with colleagues across technology, service delivery, sales, finance and people teams to ensure alignment and follow-through Track key actions, deadlines, and priorities to ensure commitments are met Support ad-hoc projects related to business growth, service improvement, or operational efficiency Client & External Engagement Assist with coordination of client meetings, QBRs, and executive-level engagements Communicate professionally with clients, partners, vendors, and external stakeholders on behalf of executives Maintain a polished and professional presence aligned with the company's brand and values Information & Process Management Manage and maintain accurate records, documents, and correspondence Improve executive workflows, processes, and systems to enhance productivity Ensure sensitive information is handled in accordance with data protection and security standards

What will you bring?

Essential

Proven experience as an Executive Assistant or senior administrative professional supporting executives Experience in technology, IT services, managed services, or professional services environment Exceptional organisational skills with the ability to manage multiple priorities simultaneously Strong written and verbal communication skills High level of discretion, integrity, and confidentiality Advanced capability with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) Confidence working with senior leaders and influencing at all levels

Desirable

Experience supporting more than one executive concurrently Understanding of managed services models, SLAs, or technology delivery environments Experience preparing board or leadership-level materials

About you

Highly proactive, anticipatory, and solutions-focused Calm and composed under pressure Detail-oriented while maintaining a commercial, big-picture mindset Strong relationship builder with professional presence Flexible and adaptable in a dynamic, growing business Team player

What can we offer you?

Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program 25 days holidays plus your birthday off Option to purchase additional holiday (up to 5 days) Company Pension Scheme Life Assurance x 4 A diverse workforce Employee investment with Node4 training Academy Family savings and shopping discounts through the Node4 benefits portal. Discounted Gym Membership Modern facilities with open and welcoming breakout areas Company Social events Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.


Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.


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