. The ideal candidate will possess exceptional phone etiquette and clerical skills, ensuring smooth office operations while managing various administrative tasks in a fast-paced work environment. This role is pivotal in enhancing the efficiency of our Sales Manager and wider team, allowing them to focus on strategic initiatives.
This is a fantastic opportunity for a candidate who enjoys working with people, is comfortable on the phone, and has a flair for social media engagement.
Responsibilities
Handling high volumes of inbound calls, responding promptly and professionally to customer queries
Taking customer leads via phone and accurately passing the details on to the Sales Manager for follow-up
Provide excellent customer service, assisting with queries, follow-ups and maintaining strong customer relationships
Engaging with customers post-sale to collect feedback and reviews
Create and post engaging content on social media platforms (particularly Facebook, Instagram & LinkedIn)
Liaise daily with the Sales Manager
Support various clerical tasks such as and when needed
Maintain accurate records and assist with documentation related to customer interactions and sales activity
Requirements
Excellent verbal and written communication skills
Strong interpersonal skills and a friendly, confident phone manner
Strong organisational skills with the ability to manage multiple tasks efficiently.
Experience or interest in social media content creation
(not
essential
*)
Attention to detail with strong clerical abilities for accurate data entry.
Ability to work independently as well as part of a team in a fast-paced environment.
Prior experience in a customer service, sales support and/or administrative role is highly desirable
If you are an enthusiastic individual who thrives in a dynamic environment and possesses the skills outlined above, we encourage you to apply for this exciting opportunity as an Executive Assistant.
The role will be based in our offices, located in Flurrybridge Enterprise Centre in
Jonesborough
.
The hours of work are Monday to Friday, 8.30am to 5pm.
Job Types: Full-time, Permanent
Pay: 13.00 per hour
Expected hours: 39 per week
Benefits:
Casual dress
Company pension
Free parking
On-site parking
Schedule:
Monday to Friday
Work Location: In person
Expected start date: 21/07/2025
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