Job Description

About Emperia

The Emperia platform powers the creation and management of immersive virtual experiences for brands across multiple retail sectors. The platform marries the reach and accessibility of e-commerce with the impact of physical customer service shopping experience while leveraging the unique traits of the virtual space; adding a layer of customer engagement, personalization, data monitoring and omnichannel cohesion.


The Emperia team consists of 3D environment engineers and technical artists joined by fashion and retail industry veterans and branding experts. Hailed a virtual reality pioneer by Forbes Magazine, Emperia is working with some of the world's leading names in fashion and retail, including Dior, Burberry, Lacoste, Tommy Hilfiger and more.


Emperia has been named an IDC Innovator in 2023; the top 10 most innovative company in Web3, metaverse, blockchain and cryptocurrency for 2023, by Fast Company; one of the most promising advertising and marketing tech startups of 2022 by BusinessInsider; is a proud British Fashion Council Patron and is the winner of a Webby 2023 Award and a Plug & Play Brand & Retail Europe Start-Up Award.

Our Values

Creativity

- Creative solutions are the key driver to product quality & company growth

Making an Impact

- Prioritise activities that impact our customers most.

Drive

- Passionate about what we do and see no obstacles.

Accountability

- We are a team, but we take full responsibility for our actions to drive ourselves, the team and the company forward.

Be Direct

- We value clarity and believe that direct communication is a shortcut to great results

Stay Curious

- Learn new skills, invent new methods and approaches, and become better at what we do day by day.

Your Role

We are looking for an experienced

Executive Assistant

to act as a trusted right hand to our CEO and senior leadership team.


This is a broad, hands-on role at the centre of the business. You will own executive support, people operations, and day-to-day company operations, ensuring the company runs smoothly as we continue to scale globally.


You'll be comfortable working autonomously, handling sensitive information with discretion, and switching seamlessly between strategic priorities and practical execution.

Responsibilities | What You Will Be Doing

Provide high-level support to the CEO, including complex diary management, inbox prioritisation and travel coordination Support the senior leadership team on an ad-hoc basis across travel, recruitment, HR support and special projects Prepare agendas, decks, minutes and action tracking for leadership, management and board meetings Own people operations processes, including recruitment coordination, onboarding, offboarding, HRIS management and policy maintenance Manage Employer of Record (EoR) relationships and employee lifecycle processes Oversee company operations, including virtual office management, software tooling and subscriptions Support team rhythm and culture initiatives, including weekly team meetings, leadership offsites and the annual company retreat

Requirements

5+ years' experience in an Executive Assistant role, with exposure to people operations and/or business operations a plus Proven experience supporting a CEO or Founder in a fast-paced environment Experience working in startups or scale-ups, ideally within distributed, international teams Strong organisational and time-management skills, with the ability to manage multiple priorities simultaneously Demonstrated experience handling confidential and sensitive information with discretion Comfortable owning processes end-to-end and working autonomously Experience supporting people operations processes, including onboarding, offboarding and policy management Clear, confident written and verbal communication skills Comfortable working across UK and US time zones Strong working knowledge of Google Workspace, Slack, Canva and Notion

About You

Calm, proactive and highly organised Naturally anticipates needs and solves problems before they escalate Comfortable juggling multiple priorities without losing sight of the detail Pragmatic and solutions-focused, with a "get things done" mindset Enjoys working closely with senior leaders and being at the heart of the business Thrives in a fast-moving, evolving environment

Benefits of Working With Us

Fully remote team In-person retreat with the entire Emperia team 33 days of annual leave, including UK Bank Holidays Monthly company-wide 'Reset' day off to switch off and recharge Development opportunities and funding for learning

Please note, we are unable to offer sponsorship for this role, and you must be based in the UK