Job Description

The Role

Hours:

22.5- 37 hours per week Monday to Friday

Location:

Norwich, Norfolk- travelling to other sites as required

Salary

FTE 27,500 per annum

Closing Date

: Sunday 15th February 2026

The Executive Assistant plays a vital role in supporting strong governance and ensuring the smooth day-to-day operations. Working closely with the CEO, Trustees, and Leadership Team, you will provide high-quality administrative and governance support to keep our work coordinated and effective.

Key responsibilities:

Manage the CEO's, diary and inbox and workload management. Act as secretariat for Board and committee meetings; schedule meetings, prepare/distribute papers, and draft minutes. Maintain governance policies and procedures ensuring compliance and timely reviews Coordinate annual governance activities (Board cycle, AGM, away days) Support compliments and complaints processes with accurate recordings and timely responses Maintain accurate and timely H&S documentation Assist with data, reporting, and system administration
Satisfactory clearance of a Disclosure and Barring Service check (DBS) is required.

Person specification

Skills and Knowledge

Excellent communicator both verbally and in writing to a range of stakeholder Highly effective time management, prioritisation and planning skills Problem-solving skills - able to think creatively and solve problems smartly Able to handle confidential and sensitive information with discretion

Experience and Qualifications

Strong digital capability, including confidence Microsoft 365, and collaboration tools. Excellent attention to detail and clear written communication Confident, professional documentation production Ability to travel between sites (car access required). Strong organisation and time management skills, capable of balancing multiple responsibilities

Terms and conditions

Hours per week: 37 Monday to Friday

Regularly working from our Norwich office-travelling to other sites as required.

From time-to-time to work flexible hours to:

Provide minute-taking for meetings (may run past 6 pm on a bi-monthly basis) Assist on occasional events such as the AGM

What we give our staff

? Employee Assistance Programme

? 25 days paid annual leave (includes 5 set office closure days 2 in the summer and 3 at Christmas, plus statutory holidays

? Pension scheme- Employer contribution 4.5% and employee contribution 3.5%

? Flexible working where possible

Closing date: Sunday 15th February

Interviews will be held at our office in Norwich on the 19th or 26th January 2026.

Job Type: Full-time

Pay: 27,500.00 per year

Benefits:

Company pension Flexitime
Work Location: In person