Dish'd is the UK's fastest-growing franchisor of virtual food brands. We partner with food operators, helping them maximise their kitchen capacity by launching and scaling delivery-only virtual brands across key platforms.
To support our rapid growth, we are recruiting a highly organised and proactive Executive Assistant to work closely with our founding Directors, Mohamed Poonawala and Mohammed Rahman, from our Head Office in Uxbridge. You will play a critical role in supporting the leadership team, streamlining key business functions, and acting as a central point of coordination across the company.
This role is ideal for someone who thrives in a fast-paced startup environment, can manage multiple priorities with discretion and efficiency, and is passionate about operational excellence.
We are open to discussing adjustments to this schedule, though on-site presence at our Uxbridge office is essential.
Key Responsibilities:
Executive Support
Provide high-level administrative and strategic support to the Directors, including:
Diary and inbox management
Scheduling meetings and preparing briefing materials
Booking travel, accommodation, and itineraries
Managing company expenses, receipts, and reimbursements in line with finance procedures
Taking meeting minutes and following up on action items
Act as a communication bridge between the Directors and internal/external stakeholders
Business Operations & Office Coordination
Coordinate day-to-day operations to ensure smooth business execution.
Own the organisation and upkeep of the Uxbridge office including facilities, suppliers, and health & safety.
Liaise with suppliers and logistics partners to support our Central Production Unit and ensure timely stock delivery.
Resolve operational and logistical issues as they arise.
Supplier & Contract Support
Assist with the sourcing, onboarding, and management of key suppliers and service providers.
Support contract administration, including initial drafting, editing, and tracking of contract terms and renewals.
Maintain a central record of supplier contracts, ensuring compliance with agreed terms and timely renewals or renegotiations.
Help ensure supplier performance aligns with operational requirements and brand standards.
Task & Project Management
Use Asana to track tasks, manage priorities, and monitor the progress of internal initiatives.
Support Directors and team leads in keeping project timelines and deliverables on track.
Ensure stakeholders are aligned on deadlines, responsibilities, and next steps across key projects.
Internal Team Enablement
Onboard and coordinate induction plans for new team members.
Provide training and ongoing support for internal software tools and processes.
Offer basic IT and systems troubleshooting for the team.
Organise internal meetings, updates, and communication routines.
Franchise Partner & Stakeholder Coordination
Assist in onboarding new franchise partners and manage initial communication.
Support the preparation, review, and administration of franchise agreements and related documentation.
Coordinate and conduct required statutory checks and ensure compliance with legal and operational onboarding standards.
Maintain accurate records of partner contracts, onboarding status, and key compliance dates.
Triage and respond to incoming queries from partners (potential and existing), escalating where appropriate.
Coordinate ongoing communication with existing franchise partners to ensure alignment, resolve operational issues, and provide consistent support.
Administrative & Compliance Support
Maintain HR records and support recruitment administration.
Assist with bookkeeping, invoicing, and basic financial reconciliation.
Manage company expense processes and liaise with the finance team to ensure accurate tracking and reporting.
Support the implementation and tracking of company policies, procedures, and compliance initiatives.
What We're Looking For
Fluent in English - excellent written and verbal communication skills
2+ years of experience in an Executive Assistant or similar operations-focused role
Strong multitasking, problem-solving, and decision-making capabilities
Highly proficient in Google Workspace and Microsoft Office
Comfortable using Asana or similar tools to manage and track projects
Experience managing business travel bookings and company expenses
Outstanding organisational skills with strong attention to detail
Comfortable working independently and managing competing priorities
Discreet, trustworthy, and able to handle sensitive information
Bonus: Project management experience or exposure to startup/franchise environments
Bonus: Familiarity with basic contract administration, supplier management, or statutory compliance checks
This is an opportunity to be at the heart of a dynamic, mission-driven startup with the chance to grow alongside the business. If you're energised by working closely with founders, making things happen, and keeping operations running like clockwork--we'd love to hear from you!
How to apply?
Submit your CV to enquiries@dishd.co.uk, specifying the role that you are applying for,
Job Type: Full-time
Pay: 43,000.00-45,000.00 per year
Benefits:
Company pension
Discounted or free food
Experience:
Executive Assistant: 3 years (required)
Work Location: In person
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