Job Description

We\'re the Global Leader in Performance Marketing with a mission to create better flow between brands, consumers and communities.

We believe that when audiences can do what they want to do, everything becomes easier. By removing the frictions that get in their way, we deliver better experiences, capture their attention through precision media, and offer the most relevant and engaging content. That\'s how we improve flow. Learn more about our philosophy here.

After acquiring SEO & Content Marketing agencies Stickyeyes and Zazzle in 2016 and integrating them under the Reprise Group in 2021, we now have ~500 people in the UK & Ireland across our offices in London, Leeds and Dublin. Our experts help brands grow by delivering customer-centric performance marketing services including: Performance Strategy, SEO, CRO, Programmatic, Paid Search, Social, Affiliates, eCRM, eCommerce, Performance Content and Data & Analytics.

Position Summary

The Ecommerce Associate Director is a key member of the UK Commerce team. The role is responsible for the delivery of high-quality ecommerce media and marketing solutions across a range of clients and platforms (such as Amazon Ads and Criteo). Your key clients will be Tommee Tippee, J&J and others.

You will report into the Account Director and be responsible for the strategic development of your clients\' accounts and the organisation of your team. Where possible, you will line manage an Account Executive and be responsible for overseeing the quality of their work, career development, and training needs.

Key Responsibilities

Commerce marketing

• Establish an understanding of all areas of Reprise\'s expertise and the products/services we can provide
• Contribute to development of new ways of working that drive results for ecommerce team and clients
• Keep up to date with developing commerce / retail media landscape and identify new opportunities for our clients
• Collaborate with partners to educate and inspire internally and externally on breadth of commerce offerings and drive adoption of relevant features

Client management

• Lead the client relationship for your clients, supervising the Account Manager and Executives on day-to-day delivery
• Work with the activation team to ensure effective client servicing relating to budget management, optimisation ways of working
• Protect and grow commerce partnerships with our clients
• Lead development of regular results analysis & reporting, recommendations and presentations

People management

• Actively nurture the goal of making Reprise an enjoyable place for staff to work and for clients to engage with
• Develop the skills and knowledge of the commerce team through supervision, feedback, and providing relevant growth opportunities
• Delegate tasks at the right volume and level to ensure an acceptable workload for the team
• Identify opportunities for junior team members to take ownership of tasks or projects to develop and grow

Commercial

• Take a proactive approach in driving revenue via upsells, developing capabilities for existing clients, and pitch support

Desired Skills & Experience

• Experience of team management
• Experience of planning and managing paid campaigns across Amazon Ads, Criteo, Nectar360 and others
• Experience of using third party bid management tools (e.g. skai, Pacvue) to drive ecommerce performance
• Demonstrate an understanding of the ecommerce flywheel and the impacts of each element on total retail performance
• Strong, polished presentation, communication, and analytical skills
• Communicate effectively at all levels, both up and down
• Strong client-facing skills: understanding client needs, maintaining relationships, building partnerships
• Knowledge of/experience with content optimisation across Amazon and other eRetailers
• Knowledge of commercial agreements
• Knowledge of retail insight platforms such as Edge, Profitero, and others

Employee Transparency

At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to our Talent Inclusion Specialist Jess at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times)
• Retail discounts
• Wellbeing programme
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

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