Job Description

Job Summary

We are seeking well experienced and personable hospitality professionals to join our team at Chello to aid in creating a unique and bespoke experience alongside the beautiful atmosphere and outstanding food standards we provide. The successful candidate(s) will be the welcoming face of the establishment, ensuring guests receive exceptional service and attention from arrival to departure. Initiative and anticipating guest needs will be key.

This role offers an excellent opportunity for individuals who are passionate in the sector to develop and grow, and/or put their current skills and knowledge to good use. A family run business that always aims to be a beacon in the local area.
Prior experience in a hospitality setting is essential, however you will still be trained under professional hospitality standards.

Duties

Greet guests warmly and manage reservations efficiently to optimise seating arrangements Take accurate food and beverage orders, ensuring clear communication with kitchen and bar staff Serve food and drinks promptly while maintaining high standards of presentation, hygiene and cleanliness Provide attentive guest services, addressing any enquiries or special requests with professionalism Upsell menu items and specials to enhance guest experience and maximise sales opportunities Maintain cleanliness and organisation of the dining area, including setting tables and clearing after service Adhere to food safety regulations and hygiene standards at all times Handle transactions accurately using point-of-sale systems, demonstrating good basic maths skills Manage time effectively during service periods to ensure smooth operations Maintain the cleanliness of any location a guest may interact with

Qualifications

Previous experience in hospitality or restaurant service is essential; training will be provided for those needing a touch up Knowledge of food safety standards and basic food preparation techniques is advantageous Strong guest service skills with a friendly, approachable demeanour Ability to work efficiently under pressure while maintaining attention to detail Excellent organisational skills and time management abilities Basic maths skills for handling transactions accurately Kitchen or culinary experience is a plus but not mandatory A proactive attitude with a willingness to learn and adapt in an environment with peaks and lows
This role offers an engaging work environment where team spirit and excellent service are valued. We welcome applicants who are eager to grow within the hospitality sector and contribute positively to our guests' experiences.

Job Types: Full-time, Permanent

Pay: 12.50-25.00 per hour

Expected hours: 15 - 30 per week

Benefits:

Company events Discounted or free food Employee discount Employee mentoring programme Profit sharing
Work Location: In person