Job Description

Job Overview

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role requires a strong leader with a passion for hospitality and a commitment to providing exceptional service. The ideal candidate will have a background in restaurant or hotel management, along with culinary experience, to ensure the smooth running of both front and back of house operations.

Duties

Supervise and manage front of house staff, ensuring high standards of service and hospitality are maintained at all times. Oversee food preparation and production processes to guarantee adherence to food safety regulations and quality standards. Collaborate with kitchen staff to ensure timely and efficient service, while also managing food presentation and portion control. Train, mentor, and develop team members in areas such as serving techniques, food safety practices, and customer service excellence. Handle customer inquiries and complaints professionally, striving for resolution that enhances guest satisfaction. Maintain an organised front of house environment, ensuring cleanliness and compliance with health regulations. Assist in the management of inventory, including ordering supplies and monitoring stock levels. Foster a positive work culture that encourages teamwork, leadership, and continuous improvement. Event Planning. Assist in advertising on Social Media and advertising online. Managing rota's and staff costings.

Experience

The successful candidate will possess:

Proven experience in a supervisory role within the hospitality industry, preferably in a restaurant or hotel setting. Strong culinary skills with knowledge of food preparation and production techniques. Background in food safety regulations and best practices. Excellent team management skills with the ability to lead by example. Experience as a barista or in similar roles is advantageous. A passion for delivering outstanding customer service and creating memorable dining experiences. If you are enthusiastic about leading a dynamic team in a vibrant environment while ensuring exceptional guest experiences, we invite you to apply for this exciting opportunity as our Front of House Manager.
Job Type: Full-time

Pay: 30,000.00-34,000.00 per year

Benefits:

Free parking On-site parking
Experience:

Hospitality management: 5 years (required)
Work Location: In person