Job Description

About Auckland Estates

With over 40 years of proven expertise, Auckland Estates is a trusted name in residential and commercial property services. We offer tailored property solutions, including sales, lettings, and comprehensive block management. Our Block Management division is growing rapidly, built on a foundation of transparency, client trust, and a commitment to exceptional service. We are now looking for an experienced

Block Manager

to join our team and take ownership of a diverse portfolio of residential and mixed-use developments.

Role Overview

As a Block Manager, you will be the central point of contact for property owners, leaseholders, residents, and contractors. You will be responsible for the full spectrum of block management, from site inspections and maintenance to financial oversight, legal compliance, and client communication. This role requires a blend of technical knowledge, client-facing communication, and a proactive approach to problem-solving.

Key ResponsibilitiesProperty & Estate Management

Conduct regular site visits and inspections to ensure developments are safe, well-maintained, and in excellent condition. Coordinate day-to-day maintenance and repairs, working closely with trusted contractors and suppliers. Develop and implement long-term maintenance plans, including reserve and sinking fund strategies.

Financial & Budget Management

Prepare and manage annual service charge budgets, ensuring financial accuracy and transparency. Monitor service charge collections and liaise with leaseholders regarding payments and arrears. Review financial accounts with external accountants and ensure full reconciliation.

Client & Leaseholder Engagement

Act as the primary liaison for leaseholders, tenants, and freeholders, managing enquiries, complaints, and expectations professionally. Organise and lead residents' meetings, including Annual General Meetings (AGMs). Build and maintain strong client relationships, delivering regular updates and property reports.

Legal Compliance & Risk Management

Ensure all managed buildings comply with current health & safety and fire safety legislation. Maintain detailed records of compliance documentation, risk assessments, insurance policies, and inspections. Liaise with insurers to arrange and manage buildings, engineering, directors & officers, and employer liability coverage.

Contractor & Supplier Oversight

Source, appoint, and manage contractors for cleaning, security, landscaping, and maintenance services. Monitor performance and value for money, ensuring high standards and contractual compliance.

Candidate Profile

Essential Requirements:

Minimum 2 years' experience in residential block or estate management. Strong understanding of leasehold law, service charges, and property regulations. Excellent organisational, communication, and problem-solving skills. Proficiency in property management software and Microsoft Office. Full UK driving licence and access to a vehicle for site visits.

Desirable:

IRPM qualification (or currently working towards). Experience managing both residential and mixed-use developments.

What We Offer

Competitive salary package, aligned with experience. Performance-based bonus and company incentives. Full support towards obtaining industry qualifications (e.g. IRPM). A collaborative, professional, and friendly team environment. Free on-site parking and company social events. Clear career development opportunities within a growing firm.

How to Apply

If you are a motivated and experienced Block Manager seeking a new opportunity with a forward-thinking, customer-focused agency, we'd love to hear from you.

Please send your CV and a brief cover letter to

peter@aucklandestates.com

with the subject line

"Block Manager Application"

.

Job Type:

Full-time, Permanent

Schedule:

Monday to Friday

Work Location:

On-site - Potters Bar, EN6

Reference ID:

Block Manager

Job Types: Full-time, Part-time

Pay: 35,000.00-40,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Company events Free parking On-site parking
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: Experienced Block Manager