Job Description

Job Overview

We are seeking a friendly, experienced and organised Dental Receptionist to join our mixed Private/NHS dental practice based in East Dulwich, with a minimum of 6 months experience within a dental setting. The ideal candidate will be the first point of contact for our patients, providing exceptional patient care while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our practice and enhancing the patient experience.

Responsibilities

Greet patients warmly as they arrive and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations to optimise the dentist's schedule. Handle incoming calls and respond to patient inquiries with professionalism and clarity. Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations. Liaising with external suppliers such as dental Laboratories Process payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless patient flow and communication within the practice. Uphold a clean and welcoming reception area for patients. Experience using Dentally software is an advantage (but happy to train the right person)

Experience

minimum of 6 months experience within a dental setting Strong organisational skills with attention to detail to manage multiple tasks efficiently. Excellent verbal and written communication skills to interact effectively with patients and team members. Proficiency in using Dentally software (but happy to train the right person) A positive attitude, empathy, and a commitment to providing outstanding patient care are essential qualities for success in this role. Polite, friendly, approachable, honest, reliable, and able to maintain that perfect smile
If you feel this is you and wish to Join dedicated team, where your contributions will make a significant difference in our patients' lives! Kindly upload your CV and short cover letter (please only apply if you have dental reception experience) all other applications will be rejected.

Job Type: Full-time

Pay: 13.50-14.00 per hour

Expected hours: 40 per week

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: GH1