Job Description

Victoria Road Dental Clinic is a long established Private Clinic in Ruislip Manor providing high quality care for our patients in a professional and friendly environment. We are looking for a dynamic efficient individual with excellent communication skills to join our commited Team .The ideal candidate should be well presented and articulate and MUST be passionate about delivering outstanding customer service. Dental nursing experience and GDC registration would be an advantage but not essential.

We offer continuous training both in house and externally to ensure our Team can continue their development- ideal for a passionate individual looking to grow.

The ideal candidate will (be):

Committed, enthusiastic, and motivated. Possess excellent communication skills, both in person and over the phone. A dedicated team player with a strong work ethic. Reliable, punctual, and able to deliver exceptional customer service consistently. Exceptionally organised with skills in attention to detail to manage multiple tasks efficiently. Have previous experience in a customer service or administrative role, preferably in a dental or healthcare setting. Have knowledge of SOE (Software of Excellence), Dentally or similar dental practice management software is advantageous. Speak and write English to native level

Day to Day Duties:

Reception duties; patient facing role Scheduling and managing clinician diaries, referrals and maintenance of patient lists Managing correspondence Be the first point of contact for new patient enquires Supporting the patient throughout their treatment journey Contact patients to discuss treatments we offer Effective communication with all key business relationships, patients and staff Treatment Co ordination Assisting Management team with additional tasks including CQC management Treatment and Financial Reporting Supporting the team in maintaining Stock and Clinical supplies Practice Marketing
Working hours and salary:

Full time, working hrs weekly Monday to Friday, from 8.30am to 5.45pm Hourly rate: Depending on experience, to be discussed at interview. Start date: ASAP.
Please note that this is not an entry-level position. Prior experience working in a dental clinic is highly preferred.

If you are a motivated and dedicated individual with a passion for patient care, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: 12.00-15.00 per hour

Benefits:

Company pension Employee discount
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Dental receptionist: 1 year (required)
Work Location: In person