Job Description

About us:

Broker Direct plc are a reputable general insurance business authorised and regulated by the Financial Conduct Authority. Due to internal promotions and expansion, we are currently seeking experienced Motor Claims Handlers to join us on a full-time and permanent basis in our busy office just on the outskirts of Bolton(Egerton). If you have the experience of handling First Notification and are seeking a new challenge with a forward thinking company who will fully support your career progression and reward your achievements, this could be exactly what you are looking for!

Key Attributes and Skills:

Excellent customer service and computer skills are essential. Must be an active listener, able to build relationships effectively. Display great attention to detail in all tasks. Applicants must have a minimum of 2 years 'motor claims experience for the higher end of the salary range. CII Certificate or the willingness to work towards this certification (supported by the company).Passes at Grade C or above, in English and Maths or equivalent.

Key Responsibilities

Handle First Notification Motor Claims Manage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines

The Benefits

Increased holiday allowance with length of service. Birthday day off and half-day off for seasonal shopping. Holiday sell scheme. Contributory Pension Scheme. Discounted sports and social activities. Support with industry-relevant qualifications. Free on-site parking. Casual dress code, free allocation of branded clothing. Cycle to work scheme. A cash bonus for going above and beyond. Trained mental health & first-aid staff on-site. Plus, much more!
Job Types: Full-time, Permanent

Pay: 23,625.00-27,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Discounted or free food Flexitime Free parking Health & wellbeing programme On-site parking Referral programme Sabbatical
Ability to commute/relocate:

Bolton BL7: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please confirm what grades you currently hold in Maths & English, and the year completed? Salary expectations & Current Salary Do you require any reasonable adjustments to support you in attending an interview? If so, please tell us below.
Experience:

Motor Claims Handling: 1 year (required)
Work Location: In person

Reference ID: 17082023