We are a modern busy Dental Practice offering NHS and Private dentistry.
Our mission is to create a professional and friendly environment for our patients and staff.
We are currently looking for an enthusiastic and hardworking Receptionist/Treatment Co Ordinator to join our dynamic team of clinicians, nurses and receptionist.
Dental experience/sales background is preferable.
The role will involve:
Attracting and managing enquiries from patients through digital marketing, social media, and events
Tracking and monitoring the success of marketing activities
Delivering the best patient journey throughout the course of treatment
Helping patients understand all private dental treatment options available to them and converting sales in line with revenue targets
Working closely with clinicians to help grow their private patients
Providing full and comprehensive reception duties dealing with general and complex enquiries, arranging dental appointments by phone and in person.
Dealing with internal and external referrals
Supporting with the growth of the Practice
Taking payments in person and over the phone, logging onto the dental software system(SOE) and cashing up at the end of the day
Confirming appointments, triaging patients, overseeing Practice diaries
Liaising with clinicians on treatment booking, patient queries and diary management
Scanning, filing and maintaining patient records
The ideal candidate will possess the following skills:
Experience of working in a Dental Practice
Experience of using dental software
Motivated
Hardworking
Be IT proficient
Have good verbal communication
Be accurate with attention to detail
Able to work under pressure
Be organised and prioritise tasks
Ability to use own initiative and be proactive
The successful applicant will be professional, presentable and have the ability to show initiative and work well in a team.
This position is part-time and permanent position- Looking at 2 days per week.
Salary is dependent on experience. We look forward to receiving your CV
Job Type: Part-time
Pay: From 9,600.00 per year
Benefits:
Company pension
Employee discount
On-site parking
Store discount
Work Location: In person
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