Job Description

An opportunity has arisen within the Block Management Department for a new Block Manager to join our friendly vibrant company.

Rather than just being "another Block Manager" filling a position in a large corporate company, at Scott & Stapleton we encourage team members to bring new ideas to the table and have a real influence on how the department develops and grows.

The department has a strong ethos of being honest and transparent with our clients, and operate an open-door policy so clients can visit us at any time.

The position would suit a person with a strong record of customer service with a positive friendly outlook. The candidate will need to have 2 years' experience in the Block Management Industry, either as a Block Manger or an Assistant Block Manager looking to take the next step.

Salary expectations are negotiable and based on the candidates experience

Reporting

Report to the Head of Block Management
Key Responsibilities

Undertaking regular site inspections in accordance with the Management Contract Proactively communicate with clients, leaseholders and residents Ensure the developments are maintained to the clients expectations Ensure relevant insurances are kept up to date Calculating annual budgets for review of senior management and the clients approval Issuing Service Charge Budgets & Demands in a timely manner Issuing Ground Rent Demands in a timely manner Keeping accurate records for review by the client and senior management Meeting with clients in accordance with the Management Agreement Arrange and chair Annual Meetings Ensuring approved expenditure limits are adhered to Arrange relevant reports/inspections for Plant Equipment and Health & Safety. Action points raised in Plant Equipment and Health & Safety reports Liaise with clients on projects outside of usual maintenance work, obtain multiple quotes for the clients approval Liaise with multi trade contractors
Essential Skills

Friendly outgoing positive personality Be able to prioritise work loads Competent communication skills in all forms Ability to have open conversations with senior management to share ideas Clean driving licence and access to a car Ability to manage multiple works/projects simultaneously Clean Driving Licence & access to a car
Desirable

2 years experience of Block Management Dealing with Leasehold sellers packs Using Tramps Block Management Software
Job Type: Full-time

Pay: 30,000.00-45,000.00 per year

Schedule:

Monday to Friday
Ability to commute/relocate:

Leigh-on-Sea: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (preferred) Property Management: 2 years (required)
Language:

English (required)
Licence/Certification:

Full UK Driving License with access to own vehicle (required)
Work Location: In person

Reference ID: Block Manager S&S