Job Description

Working closely with the management team covering 3 main areas including: Managing Safety Certificates, Completion and Maintenance, Managing and Liaising with Landlords and Tenants.

Start Date: Subject to finding the right candidate and notice period. Immediate start is available.

Direct employment or part ownership options available for the right candidate.

Responsibilities will include (but not be limited to):

Management of existing properties under management on behalf of the owner, including arrangement of maintenance and works including service agreements, re-letting, routine property visits, HMO renewals and ensuring the landlord and the property complies with all legal requirements in relation to the let from start to finish.

Business Development - adding new properties under management including liaison with new landlords regarding property appraisals, legal documents, keys, advertising properties and arranging required maintenance works at the initial stages.

Reviewing property applications and reporting to the landlord.

Working in compliance with property regulations - e.g., aware of HMO requirements, Health & Safety processes.

Managing and prioritising daily, weekly monthly tasks within timescales.

Keeping accurate and up to date records on company database relating to all properties.

Providing support to tenants throughout their rental period from application, tenancy agreement (PRT) and deposit process, through to check in, inventory process, rental period and check out of tenancy.

Managing rental statements and accounts.

Carrying out annual rent reviews for properties under management.

Short let management of available properties, only where applicable, to limit vacant periods for our landlords, whilst looking to secure future long-term lets.

Conducting property viewings and routine property visits as required - from booking initial viewings, attending properties, and liaising with the property viewing team.

Ensuring advertisement of properties are managed correctly - e.g., photography, advertising media, accuracy.

Resolving any disputes and complaints within portfolio, when applicable.

Shared on-call point of contact for emergencies.

Additional Ad-hoc roles as required in the office and to assist the team.

Attending training meetings and courses for CPD and to keep up to date with property legislation and regulation to keep landlords and tenants safe.

Personal Attributes:

Client focused, professional with the requisite skills to establish and maintain relationships.

A self-motivated person who can work on their own initiative or in a team whilst achieving stretching targets.

Ability to work calmly and efficiently in a pressurised environment.

Excellent organisation skills and ability to manage challenging demands.

Ability to make decisions, solve problems and manage people and tasks.

An honest individual with high levels of personal integrity.

A great team player who is willing to show flexibility and adaptability where required.

Excellent communication and interpersonal skills.

Ability to apply the strictest attention to detail and accuracy.

A coachable individual who strives for continuous improvement and development.

Experience and Qualifications:

Good level of education and qualifications and/or equivalent experience in a property management role.

A good working knowledge of LACOP and the PRT Agreement.

Experience and knowledge of HMO requirements.

ARLA Level 6 qualification, or equivalent (LETWELL/SafeAgent) qualification required.

Excellent PC skills, MS Excel, Word, PowerPoint.

Full driving licence essential (max of only 3 penalty points preferred).

Experience of running an office or team is desired.

Working Hours & Environment

Full time hours of between 8am and 5pm, Monday to Friday (including 1 hour's unpaid breaks).

This position will be based from our Aberdeen office however the role may require ad-hoc travel to other locations.

Flexibility with regards to hours of work may be required to suit the needs of the business and the team.

Attendance at some networking events may be required.

Benefits:

Starting salary from 33,000 to 40,000 (depending on experience and aptitude)

based on a full-time 40-hour week (pro-rata for part-time), including 1 hour of unpaid breaks, paid in arrears on the 2nd last working day of the month, including Saturday rota. Salaries are reviewed on an annual basis

Starting salary is subject to the candidate having completed the ARLA Level 6 qualification, or equivalent (LETWELL). Annual membership renewals covered by company.

Pension Scheme after 3 months (contributions matched by the company up to 5%).

Company Health Insurance after 6 months up to 5% of salary.

Opportunity to participate in Profit Share Scheme after 12 months.

28 days paid holiday including all bank holidays, plus 24 hours (3 days) of additional personal wellbeing time per year.

1-1 meetings and reviews with line manager to discuss the business, personal development, performance, and progression.

Company Continued Professional Personal Development Days (CPD):

Additional company sponsored training courses are available and team members are encouraged to take ownership of their personal and professional development by seeking opportunities to learn.

Job Types: Full-time, Permanent

Pay: 33,000.00-40,000.00 per year

Benefits:

Additional leave Company pension Profit sharing
Work Location: In person