Job Description

Job description

FIE is currently seeking qualified, enthusiastic, and competent applicants for the following full-time, temporary position.

Job Title: Experiential Education (Internship) Coordinator

Location: On-site (in person) role, South Kensington, London

Salary: 30,000 gross per annum, pro-rata

Job Type: Full-time, Fixed-term, 9 months with the possibility to extend

Start Date: no later than 1st September 2025

Application deadline: 27th June 2025 at 9 am

Interviews:

In person

in South Kensington, London in the beginning of July

Please note that this is a student-facing position which requires on-site working. Additionally, the post holder regularly conducts in-person visits to placement sites around the London area.

Job Summary: A stimulating and rewarding role for professionals experienced or interested in international education or student career counselling, this position is responsible for organising the placement of international undergraduate students into for-academic-credit, unpaid in-person and remote internship experience opportunities. An excellent and versatile communicator, the post holder liaises with students throughout the successes and challenges of their study abroad experience as well as London employers to build mutually beneficial partnerships and identify new opportunities.

1. The basic purpose and primary objectives of this position are:

This position, within the Experiential Education Team, is responsible for organising the placement of international undergraduate students, mainly from the United States, into for academic-credit, unpaid in-person and remote internship experience opportunities. The role includes networking and liaising with supervisors from a varied range of job sectors, primarily in London. This involves developing and maintaining relationships with employers, including communicating with site supervisors to set up the placements and interviews, monitoring during the placement, and requesting evaluations at the midpoint and end of the internship. The role also requires regular contact with students, including email correspondence prior to arrival, presenting orientations, and advising students throughout their internship experience. This position is also responsible for conducting administrative tasks within the Academic and Experiential Education Department.

2. The operational duties and responsibilities include:

Implementing each stage of the internship placement process for a set number of allocated students

Carrying out operational duties according to internship procedures and meeting the relevant deadlines as required

Communicating with incoming students to assist with the presentation of CVs and other internship documents

Assisting with the shaping of student expectations through email and in person

Matching student skills and objectives with workplace requirements

Liaising with London businesses and organisations to coordinate appropriate placements

Organising and conducting orientations and group informational sessions for students

Planning and organising departmental events, such as faculty and employer evenings or student information fairs

Monitoring all aspects of student placements including dealing with student difficulties

Conducting site visits to internship locations and preparing reports when necessary

Participating in interdepartmental committees

Other tasks as assigned

3. The administrative duties and responsibilities include:

Maintaining effective communications with other members of staff, students and sites

Managing, reviewing, and organising departmental and student documents

Creating and updating database information for placement sites and students

Preparing informational spread sheets and recordkeeping documents

Creating and organising student informational packets with details of internships

Managing student records such as Placement Agreement Forms, digital timesheets, etc.

Overseeing and following up with student and placement evaluations

Writing and sending group emails to students, site supervisors and partners

Attending team and company-wide meetings and note-taking when required

General administrative duties within the Academic and Experiential Education Department and other tasks as assigned

4. The developmental duties and responsibilities include:

Identifying, researching, and liaising with companies and organisations for potential placement opportunities

Representing FIE and its partners to companies and organisations

Updating forms, templates, and orientation materials

Helping review and edit handbooks and documents for internal and external use

Assisting in the development of administrative systems to ensure operational reliability

5. The required skills and qualifications required for this job are:

An undergraduate degree or equivalent

Excellent organisational and administration skills with a high attention to detail

The ability to prioritise a complex workload in a busy office

Excellent communication skills; able to engage effectively across different groups of stakeholders

Ability to handle difficult and complex situations

Ability to prioritise a complex workload in a busy office

Confident and outgoing personality with a positive attitude

Ability to learn quickly and take initiative

A strong command of written and spoken English and a high-quality telephone manner

Excellent IT skills with a knowledge of MS Office package and databases

6. The desired skills and qualifications required for this job are:

Previous personal experience of having studied and/or worked abroad

An understanding of the international education sector, and preferably with some knowledge of the US Higher Education system

Experience working with internship or work experience placements or in career services

Experience advising or counselling students

Strength in presenting in front of large groups of people

A good working knowledge of London and its industries

Application Process

Please submit a CV, covering letter, and the contact details of two referees as attachments via email to hr@fie.org.uk. In your covering letter, please include:

a) Where you saw this position advertised

b) What it is that interests you about this job opportunity

c) What skills, experience and knowledge you can offer to FIE in this capacity

d) How you would present the benefits of hosting an intern to a London-based company

Please note this position is not eligible for sponsorship under the Skilled Worker route.

Successful applicant will be required to produce acceptable documents confirm the right to work in the UK.

APPLICATIONS WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED.

FIE promotes equality of opportunity and diversity within the workplace and welcomes applications from all sections of the community.

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: 30,000.00 per year

Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: Experiential Education (Internship) Coordinator
Expected start date: 01/09/2025