Job Description

Description

We have a new exciting opportunity to join our commercial team here in Milton Keynes!

Working closely with the Transactional Aerospace Team and Export sales you will provide the best service to the customer and have an active role in the communication.



Reporting to the Sales Manger the Export Account Support role is there to provide customers with information on stocks, raise day to day orders and ensure that orders are processed and delivered on time.

Key Responsibilities

To fully understand the customer contract/order requirements Raise SAP sales orders within an agreed timescale Contract review sales orders to ensure they are entered correctly into SAP To control and administer the customer orders/schedules To liaise with various internal departments to ensure the contract deliverables are achieved Where required, liaise with external providers of materials and services to ensure the contract deliverables are met Generate and act upon both internal reports and customer reports Continually monitor all aspects of performance against the contract deliverables/agreed KPI's Identify opportunities for growth/new business Highlight and pursue cost reduction initiatives Occasional attendance of customer business reviews Occasional attendance of other tkMUK sites for meetings, trainings etc

Skills, Knowledge & Expertise

Customer service focus Analytical skills Commercial awarenes Excellent communication skills PC literate with a strong working knowledge of MS Office Highly motivated Attention to detail Flexible, adaptable and prepared to learn Ability to cope under pressure

Desirable:

Account management experience Raw materials / metal's knowledge Experience of SAP Driving license Export knowledge

Job Benefits

Annual Leave: 25 days holiday + 8 bank holidays Company bonus scheme Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown

Our Company Values

Our company values are the fundamental principles that guide our organization's actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company's identity, shaping how our employees interact with one another, customers, and the broader community.



Let's take a look at each of our four company values and what they mean to us.

About thyssenkrupp Materials UK

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thyssenkrupp Materials UK

operates a network of 8 sites with just under 500 employees in England and Northern Ireland which are in; Birmingham, Preston, Darton, Milton Keynes, and two sites in Belfast. We offer a vast range of metal material products such as stainless steel, aluminium and mild steel. We also provide a range of services, whether it be fully welded and fabricated finished parts or bespoke flat products cut to exact sizes. We have years of experience in the aerospace, construction and architecture, automotive and the general engineering industries.


We are part of a Global organisation, with around 480 locations in over 80 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business.

Here at thyssenkrupp Materials UK, we value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

We want every part of the hiring process to be seamless and inclusive and so if you need any support during any stage, please reach out to careers.tkmuk@thyssenkrupp-materials.com and we will be in touch to discuss how we can support you.

Please note that we reserve the right to remove this advert prior to the advertised expiry date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. Due to the volume of applications we receive, we are unable to supply individual feedback at the CV review stage.