Job Description

Role: CargoPlus Export Coordinator

Contract: Perm

Hours: Monday - Friday 0900-1800

Location: Dartford

Why work for DACHSER?

We're a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running - today and tomorrow.

DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Pension Contribution

Employee Assistance Programme

Discount Platform

Life Assurance Benefit

Cycle To Work Scheme

Purpose Of the Role:

Coordination and administrative management of international road freight shipments for both imports and exports, ensuring legal compliance, customer satisfaction, and operational efficiency.

Key Responsibilities:

Planning, booking, and tracking shipments start to end.

Organising collection via internal / external partners

Creating and processing shipments with complete accuracy, issue freight documentation (Consignent notes, CMR, BL, EUR1, etc.)

Coordinating with hauliers, warehouses, and customs agents.

Monitoring shipment progress and proactively resolving delays.

Acting as key contact for customers regarding shipment status and issues.

Entering and verifying data in freight systems.

Supporting invoicing and cost control by reviewing transport charges and services.

Ensuring compliance with Incoterms, EU regulations, and company policies.

Managing proof of delivery (POD) documentation and archiving.

Liaising with internal / external partners to manage urgent shipments and special deliveries.

Creating GMR (Goods Movement Reference) from customs system.

Arranging ferry or tunnel crossings for trailers travelling between UK and the EU.

Conducting dangerous goods compatibility checks.

Preparing necessary documents for international drivers (e.g., CMR, customs paperwork).

Assisting with holiday cover across the team.

The Ideal candidate will have:

Proficiency in freight forwarding software

Strong knowledge of Microsoft Office suite (Excel, Word, Outlook, PowerPoint)

Minimum 2 years of experience in international road freight operations

Familiarity with customs documentation and compliance regulations

Ability to coordinate and manage logistics schedules efficiently

Excellent communication skills for liaising with clients, carriers, and customs officials

Strong problem-solving skills and attention to detail

Experience in tracking shipments and managing freight costs

Ability to work under pressure and meet tight deadlines

Team player with good organizational and multitasking abilities

Job Types: Full-time, Permanent

Work Location: In person