Job Description

Export Coordinator - Fixed-Term Contract

Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years' experience of delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customers.

We have an exciting opportunity for an Export Coordinator to join the Logistics team to cover a period of Maternity Leave.

As part of the Distribution administration team, you are responsible for managing and coordinating all aspects of international shipments, ensuring compliance with export regulations and customer requirements. This role involves working closely with internal teams, freight forwarders, and customs authorities to ensure timely and cost-effective delivery of goods to global customers.

Key Areas of Responsibility

Prepare and manage accurate export documentation (e.g., commercial invoices, packing lists, certificates of origin, shipping instructions). Coordinate shipments with freight forwarders, couriers, and logistics partners. Monitor and track outbound shipments to ensure on-time delivery and meet customer expectations. Ensure compliance with international trade laws, sanctions, and export controls (e.g., Incoterms, HS codes, customs declarations). Responsible for the preparation of all relevant documentation, following Chamber of Commerce regulations to ensure goods can clear customs without delay and are dispatched in line with customers' requirements. Liaise with internal departments (sales, production, warehouse, spares) to confirm product availability, preparing pallets and shipping readiness. Maintain detailed shipping records and logs for audit and reporting purposes. Manage customer communications regarding shipment status, delays, and documentation needs. Support the resolution of issues related to customs holds, damaged goods, or transportation delays. Optimise export processes for cost, efficiency, and accuracy. Stay updated on regulatory changes and logistics trends impacting international trade. Work flexibly as across the distribution office function by covering for holidays and absence where required.

Knowledge, Skills and Experience

Proven experience in export coordination, logistics, or international shipping Knowledge of international shipping regulations, Incoterms, and customs procedures Excellent organisational and communication skills Proficient in Microsoft Office and logistics software Ability to manage multiple shipments and deadlines in a fast-paced environment Attention to detail and accuracy Problem-solving and decision-making Time management and prioritisation Customer service oriented Team collaboration and cross-functional communication Self-motivated, works on initiative and can work with minimal supervision Commitment to continuous improvement, identifying opportunities to enhance efficiency, quality and performance


The working hours are 37.5 hours per week, Monday to Friday, from 8:30am to 4:30pm.