We are seeking an experienced Export Forwarding and Logistics Clerk to join our team. This is an excellent opportunity for a skilled freight forwarding professional to take ownership of coordinating domestic and international shipments, managing customs compliance, and ensuring seamless export operations.
Key Responsibilities
Freight Operations & Documentation
Process export, domestic and international shipments
Prepare and file all necessary customs documentation including commercial invoices, packing lists, and export declarations
Accurate data entry of customs entries electronically
Maintain HMRC compliant records and documentation for all export activities
Customs Compliance & Brokerage
Ensure timely customs clearance of shipments through ports of exit
Support customs processes overseas as needed
Develop and maintain technical knowledge of customs regulations and compliance requirements
Stay updated with current HMRC and freight regulations
Coordination & Communication
Schedule and oversee packing and transportation of goods from collection to final destination
Coordinate with carriers to ensure timely collections and deliveries
Organise deliveries through overseas local agents
Provide frequent shipment updates to customers with quick response times
Communicate proactively with suppliers, customs officials, and internal stakeholders
Operational Management
Oversee and manage the packing process, coordinating with other departments
Manage receipt, inspection, and storage of inventory for packing
Monitor file profits and report anomalies to management
Report issues including claims, failed collections or deliveries to customer services
Support continuous improvement of export processes and procedures
Essential Requirements
Minimum 5 years' experience in freight forwarding
across air, sea and road freight
Strong knowledge of export customs procedures and documentation
Experience with shipping software systems
Excellent attention to detail and data entry accuracy
Strong communication and coordination skills
Understanding of HMRC compliance requirements
Ability to work under pressure and manage multiple shipments simultaneously
Desirable Qualifications
BIFA (British International Freight Association) qualification
Dangerous Goods training/certification
Experience with Boxtop shipping software
Knowledge of ASM customs portal
What We Offer
Opportunity to work with a diverse range of international shipments
Continuous professional development through internal and external training
Collaborative team environment
Career progression opportunities
About You
You are a detail-oriented logistics professional with extensive freight forwarding experience who thrives in a fast-paced environment. You understand the complexities of international shipping regulations and take pride in ensuring smooth, compliant operations. Your excellent communication skills enable you to keep customers informed and resolve issues efficiently.
To apply, please submit your CV detailing your relevant freight forwarding experience.