At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your role will be pivotal in ensuring that our assets are managed efficiently throughout their lifecycle, supporting both operational reliability and exceptional guest experiences.
Role Overview
The Maritime & Sustainability team are responsible for the safe operation of P&O Cruises and Cunard's fleet. We do this by developing capable and motivated colleagues, providing assets that are fit for purpose as well as delivering operational processes that meet and exceed the needs of the business. Our Maritime teams deliver the health, environment, safety, security and nautical & engineering expertise needed to ensure we can create unforgettable holiday happiness for our guests.
Key accountabilities include:
Lead resolution of major guarantee defects - Prioritise issues with the greatest impact on guest experience, safety, ship operations, and revenue, ensuring timely, cost-effective, and compliant solutions
Manage and deliver defect-related projects - Oversee planning, execution, and formal handover to ship managers and crew, proactively mitigating risks, managing scope changes, and minimising disruption to operations and guest satisfaction
Control project budgets and financial governance - Deliver accurate forecasting, variance analysis, and tender processes while ensuring adherence to corporate policies and financial controls
Drive stakeholder engagement and collaboration - Work closely with ship teams, regulatory bodies, suppliers, and internal stakeholders to maintain high equipment and vessel availability, represent the company in contractual discussions, and manage operational risks effectively
Mitigate impact on revenue and guest experience - Implement strategies and solutions that reduce downtime, maintain service standards, and protect the overall guest experience during defect resolution and project delivery
Position Requirements
Our ideal candidates are those who possess not only the technical skills required for the maritime team, but also a passion for the industry and a keen eye for detail. Your professional certifications will be the foundation of your role within our team.
Required Qualifications and Skills
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