Job Description

Job Details:
Job Reference: HCC622743
Salary Range: 24,796 - 25,128 per annum
Work Location: Dame Mary Fagan House, Basingstoke (relocating to Basingstoke Discovery Centre in Festival Place)
Hours per week: 37
Contract Type: Permanent
Closing Date: 30 November 2025
Interview Date: 3 December 2025
Please note applications will be reviewed once submitted, therefore this advert may close early depending on volumes of applications received
The Role:
A career in Facilities Management is a career unlike any other.
Our teams deliver a suite of services to thousands of staff in our estate across Hampshire County Council. Supported by friendly colleagues with varied skills and expertise, you will have plenty of opportunities to grow and develop in a diverse range of areas - all with the opportunity to work within some of Hampshire's most interesting buildings!
The Facilities Management (FM) team provides support to over 100 buildings, ranging from fully FM managed buildings to drop-in sites throughout the County of Hampshire.
Confident and dependable, you will have some experience in a similar role. You will be able to work efficiently as part of a team and demonstrate real commitment to customer service. Your excellent communication skills will enable you to deal with a wide range of situations in a positive and professional manner.
What you'll do:
This role involves a wide range of duties to support the smooth running of our buildings and services. Responsibilities include responding to customer enquiries, managing contractor access and safety procedures, operating key safes, and supporting furniture moves. You'll help maintain the premises by identifying repairs, keeping outdoor areas clear, and ensuring safe access during adverse weather.
The role also includes building security tasks such as locking/unlocking, alarm management, and escorting visitors. You'll monitor car parks, assist with fire safety procedures, and carry out health and safety checks. Additional duties include waste collection, providing first aid, and supporting meetings and events.
What we're looking for:
We're looking for someone who embodies patience, empathy, and compassion in their approach to care. You'll be a strong team player with excellent collaborative skills, and able to build positive relationships with a wide range of people, including clients, their families, carers, professionals, and colleagues. Strong communication skills and sound IT abilities are essential, along with the ability to accurately record information.
Why join us?
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. The role is based in Dame Mary Fagan House, Basingstoke with a requirement to provide cover on occasion at our other sites in Basingstoke and Andover with reception cover or completion of Health and Safety Checks.
Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and .
Additional Information:
Facilities Assistant HAMPSHIREFM
Contact Details for an Informal Discussion:
Annabel Fell, FM Service Development Manager on
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Skills Required