Job Description

Team: Facilities
Location: National Cat Centre, Chelwood Gate, Haywards Heath, East Sussex, RH17 7TT
Work pattern: 35 hours per week, Monday-Friday 08:30-16:30
Salary: Up to 24,656.71 per year
Contract: 12-month fixed-term contract
Please note that this role is based at our National Cat Centre (RH17 7TT), and candidates must live within a daily commutable distance. Due to very limited public transport options in the area, access to your own transport is essential.
We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Facilities Assistant:
- Prepare and dispatch orders using the stock management system
- Receive and organise incoming deliveries and maintain accurate inventory
- Conduct regular stock counts and quality checks
- Sort, distribute and frank post and parcels
- Provide general facilities support, including light maintenance and site logistics
- Ensure a clean, safe, and well-maintained working environment across the NCC site
About the Facilities team:
The Facilities team is organised into three key areas:

• Warehouse - responsible for storage, stock control, and the movement of goods.
• Maintenance - covering building upkeep, repairs, and preventative servicing.
• Fleet Management - overseeing company vehicles, servicing schedules, and compliance.

This role will be based primarily in the Warehouse function, working alongside two colleagues to support day-to-day operations.
What we're looking for in our Facilities Assistant:
- Experience working in a facilities, warehouse or logistics role
- Experience working in a fast-paced, multi-functional environment
- Understanding of health and safety practices in a facilities or warehouse setting
- Manual handling training or willing to undertake this training
- IT skills, familiar with stock systems and Microsoft Outlook
- Team player with proactive and positive attitude, strong interpersonal skills
- Flexible, adaptable, organised and able to prioritise
What we can offer you:
- Range of health benefits
- 26 days' annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 13th October 2025
Virtual interview date: 23rd & 27th October 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. In-person interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Skills Required