Job Description

This role is based at the University's Main Library, 30 George Square, Edinburgh in the heart of our Central Campus. There may be an occasional need to work from an alternative location to meet business needs (occasional overtime offered also). You will be part of the greater team of Facilities Assistants and there will be opportunity for overlap / skill sharing with this team.


Working hours are 9am to 5pm or 8am-4pm, with 60-minute unpaid lunchbreak in a working pattern of five days from Monday to Friday, i.e., 35 hours per week.


This post is directly managed by Steve McLeod, Facilities Supervisor, organisation chart here: Information Services IS Corporate

What the job involves:

Respond to everyday enquiries, for example location of rooms, referring to others (e.g., Helpdesk) as necessary. Collect, collate and respond to student feedback. React and assist in the event of incidents and emergencies e.g., floods, emergency evacuation of buildings, operation of the emergency Evacuation Lift, supervision of emergency exits. Participate as required in compliance activities such as fire drills and fire alarm testing.

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job description

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A bit about you:

Essential Criteria:

Experience of front line public and customer service in a busy and demanding environment. A flexible attitude, not afraid to multi-task, take on new activities or help other team members. Ability to communicate effectively and with tact and diplomacy both verbally and written with a wide range of people. Ability to understand and follow instructions and procedures. Self- motivated and a team player. Driving License

Desirable Criteria:

Experience of building security and safety procedures.

What we can offer you:

A competitive salary of 22,995.00 - 23,028.00 per annum. A chance to improve the Main Library and make a clear impact on improving student experience. Generous annual leave allowance of 40 days per year (inclusive of festive closure days). Highly competitive defined-benefit pension scheme with a substantial employer contribution. A day of paid leave annually for your chosen volunteering activity. Access to excellent online learning and a Staff Scholarship fund. Varied staff discounts, family-friendly initiatives , support for staff wellbeing and more.
Use our reward calculator to find out the total value of the pay and benefits for this role.

Application procedure:

We welcome informal enquiries about the role - to find out more, please email

Steve McLeod, Facilities Supervisor

at

steve.mcleod@ed.ac.uk

.

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race.


Prior to any employment commencing candidates will be required to evidence Right to Work in the UK

.

To apply, upload a CV and cover letter before 26th May 2025

.

Interviews will be held

In-person preferred / virtual considered for accessibility reasons

during

week commencing 02.06.25