Job Description

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.



Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.



We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.



Please visit our website: www.turnerandtownsend.com

Mailroom

Manage incoming and outgoing post and deliveries. This includes collecting mail and deliveries from ground floor post room, recording deliveries, notifying recipients, distributing/storing deliveries, matching against orders. Support outgoing mail / special deliveries Monitor the franking machine, responding to faults, ordering supplies as and when necessary Book in deliveries with control room and collect them from loading bay/goods lift lobby

Printers, stationery, and office supplies

Monitor the printers, respond to all printer faults, arrange for repairs when necessary Monitor the stationery levels in copy rooms to ensure they are fully stocked Manage stationery, printer and office supplies orders, check and process relevant invoices.

Storerooms

Manage the basement and second floor storerooms Maintain relevant stock records Ensure good housekeeping practices Provide access for deliveries and collection from storerooms

Access and security

Escort contractors around our demise as and when required Prepare and manage contractors access passes and contractors attendance log Manage key sign out procedure to contractors Help to create and manage access passes for office staff

Events

Manage room set ups with correct furniture layout for meetings and social events Set up the food and drinks provision in the cafeteria for events.

General

Regular walk arounds and checks in the office, escalate noted issues Assist the Facilities Manager and team with all reactive jobs Respond to FM tickets raised on the internal helpdesk system in a timely fashion General portering duties Fire warden (training to be provided) First Aider (training to be provided)

Admin

Booking in contractors/deliveries using Landlord systems e.g. Datascope and Bluepoint Reviewing and creating work permits for contractors on Landlord system e.g. RiskWise Creating purchase orders Good housekeeping of departmental paperwork in readiness for audits

Qualifications

Skills and experience:

Previous work experience in a similar role in corporate environment Good IT skills and competent with Microsoft Office Excellent communication and interpersonal skills Passion to deliver great customer service Strong organisational skills with excellent attention to detail A supportive team player Calm under pressure Punctual and reliable

This is a full-time, customer facing, office-based role, reporting to the Facilities Manager.


Daily manual handling tasks are an important part of this job.


Working hours are from 07:30-16:00, Monday-Friday.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.


SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

#LI-SM


SOX control responsibilities may be part of this role, which are to be adhered to where applicable.



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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.